Staples · 9 hours ago
Claims Associate
Framingham, MA
Full-time
Onsite
Entry, Mid Level
2+ years expStaples is a business-to-business company that is seeking a Claims Associate to join their dynamic Legal division. In this role, you will triage new incidents, support claim investigations, and evaluate and resolve claims, primarily focusing on workers’ compensation.
ConsumerE-CommerceEnterprise SoftwareOffice SuppliesRetail
Responsibilities
Triage new incidents
Support claim investigations
Evaluate and resolve claims
Safeguarding data integrity
Supporting the claims and risk team with daily administrative tasks
Serving as the primary point of contact for injured associates, claimants, attorneys, and business partners
Qualification
Required
Minimum of 2+ years or relevant experience workers' compensation, auto liability, or general liability claim handling (carrier, TPA, or self-insured employer) a plus
Proficiency in RMIS platforms and Microsoft 365 (Excel, Outlook, Teams, Word) a plus
High school diploma or GED
Analytical thinking and sound judgment
Empathy and a strong customer-service orientation
Excellent written and verbal communication skills
Negotiation and conflict-resolution abilities
High attention to detail and data accuracy
Ability to manage multiple priorities under tight deadlines
A continuous improvement mindset and willingness to learn
Collaborative spirit for working within a team, both in-person and virtually
Preferred
Bachelor's degree in Risk Management, Insurance, Finance, Business, or a related field
Completion of or progress toward professional designations (e.g., AIC, ARM, CPCU)
Experience using ODG guidelines for disability duration and reserve benchmarking
Demonstrated experience in developing process improvements or RMIS automation
Benefits
Inclusive culture with associate-led Business Resource Groups
Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
Online and Retail Discounts
Company Match 401(k)
Physical and Mental Health Wellness programs
And more!
Company
Staples
Staples is a provider of workspace products such as furniture, technology, cleaning products, and traditional office supplies.
10001+ employees
H1B Sponsorship
Staples has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (152)
2024 (172)
2023 (147)
2022 (161)
2021 (121)
2020 (178)
Funding
Current Stage
Public CompanyTotal Funding
$7MKey Investors
US Department of Energy
2024-07-09Grant· $7M
2017-06-28Acquired
1999-11-15Post Ipo Equity
Leadership Team
Michele Parzianello
Chief Sales Officer
Recent News
The Morning Call
2025-12-07
Agri Investor
2025-12-02
Company data provided by crunchbase