Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies · 8 hours ago
Customer Service Representative
United States
Part-time
Remote
New Grad, Entry LevelCanadian Executive Search Group (USA) Inc is seeking friendly and motivated individuals to join their customer service team. This remote, part-time position offers flexible hours and requires no prior experience, as full training is provided.
Staffing & Recruiting
Responsibilities
Answer Customer Questions
Provide assistance to customers via phone, email, or live chat in a timely and professional manner
Deliver Polite Support
Offer helpful and courteous customer service to ensure a positive experience for every customer
Record Information Accurately
Document customer interactions and information accurately in our systems
Escalate Issues When Needed
Identify and escalate complex issues to the appropriate team members for resolution
Follow Company Procedures
Adhere to established guidelines and procedures to maintain service quality standards
Qualification
Required
Basic written and verbal communication abilities in English
Ability to use a computer and navigate the internet
Stable internet connection for remote work
Positive, patient, and helpful approach to customer interactions
Preferred
Previous customer service experience is beneficial but not required
Company
Canadian Executive Search Group (USA) Inc / Division of Arrow Group of Companies
CES is a full cycle recruitment agency with a combined staffing experience of over 30 years.
Founded in 2011
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase