University of Bridgeport · 17 hours ago
Financial Aid Manager- Admissions
Bridgeport, CT - Bridgeport, CT 06604
Full-time
Onsite
Mid, Senior Level
2+ years expThe University of Bridgeport is committed to promoting academic excellence and personal responsibility. The Financial Aid Manager- Admissions is responsible for counseling and assisting prospective, accepted, and enrolled students and their parents with applying for and understanding the financial aid process.
Higher Education
Responsibilities
Directly manage and supervise financial aid counselors housed in the Admissions office
Uses data to establish metrics for team to meet; ability to generate reports to ensure team is on track to meeting goal
Provide advising to students and their family regarding financial aid eligibility, financial aid award packages, balance owed on the student’s account, how to set up payment plans, applying for additional loans and other payment options
Communicate with students and families via phone, virtual and in-person appointments, and/or email
Maintain Imagenow documentation scanning process
Review student’s account for adjustments to financial aid because of discrepancies with credit load, housing, budget etc.; research pending aid
Verify proper documentation is being submitted by students and parents in regards to federal Verification requirements and C Flag issues
Review a variety of required verification documents, federal tax documents and other documents that may be requested by the SFS office with the student data listed on the FAFSA and making the necessary corrections on CPS
Counseling families regarding verification changes, the effects on their financial aid award and the appeals process
Promoting an image of efficiency and courtesy throughout the university community and consistent with the departments mission, attending staff meetings and training sessions as requested, communicating effectively with supervisors concerning pertinent departmental and university matters
Participates in all Open Houses, Accepted Students Day, Orientations as well as occasional evening and weekend events
Ensure all prospective students have completed files and are properly awarded
Perform related duties as necessary to support the University of Bridgeport’s mission
Conducts all work in a safe manner and all work safety practices are followed
Performs similar or related work as required, directed or as situation dictates
Continues professional development and training; keeps current with trends
Assists other department staff as needed to promote a team effort
Qualification
Required
Bachelor's degree required; master's preferred
2 years' experience in customer service or related field
Experience working at a college/university preferably in financial aid and with First Generation population as well as Adult Learners
Understanding of financial aid awarding and title IV eligibility for undergraduate and graduate students, the verification process and Cost of Attendance components
Experience with Higher Education software platforms desired
1+ years' experience in a supervisory role
Demonstrated commitment to developing and fostering best practices and policies to promote diversity, equity, and inclusion, and build an environment in which all members of the University community are treated with respect and dignity
Intermediate skills in Microsoft Office specifically Access, Excel and Word
Must be detail-oriented
Excellent customer service skills
Professional oral and written communication skills
Excellent organizational skills
Process information quickly and accurately
Knowledge of Title IV federal regulations
Able to work independently and prioritize multiple tasks in a high-volume environment
Preferred
Knowledge of Colleague and ImageNow preferred
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
Pet Insurance
401k employer match
Employee & dependent life insurance
Great tuition benefits for employee, spouse & dependents
PTO program
Flexible work schedules / work from home opportunities
Company
University of Bridgeport
University of Bridgeport is a non-profit university, home to a diverse student and faculty body from over 45 states and 80 countries who are united by a shared commitment to career readiness, innovation, and a supportive, challenging learning environment.
201-500 employees
H1B Sponsorship
University of Bridgeport has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (2)
2023 (2)
2022 (3)
2021 (4)
2020 (5)
Funding
Current Stage
Growth StageLeadership Team
Bill Guerrero
Chief Financial Officer and Vice President for Finance
Manyul Im
Provost and Vice President for Academic Affairs - Chief Academic Officer
Company data provided by crunchbase