BD · 20 hours ago
Associate Director Human Resources, Global Business Services
Franklin Lakes, NJ
Full-time
Onsite
Lead/Staff, Director/Executive
$161K/yr - $265K/yr
10+ years expBD is one of the largest global medical technology companies in the world, dedicated to advancing health. The Associate Director, GBS will support BD’s Global Business Services transformation by driving people, culture, organizational, and change strategies to build a high-performing organization.
Health CareMedical DeviceTechnical Support
Responsibilities
Serve as the primary HR advisor on organizational effectiveness, leadership, culture, workforce strategy, and transformation priorities
Translate GBS strategy into actionable people, location, and capability plans, influencing build/buy/partner and insource/outsource decisions
Guide leaders through complex decision-making leveraging data, workforce analytics, and talent insights
Provide executive-level coaching that reinforces a growth-oriented, feedback-rich leadership culture
Strong collaboration and partnership with Regional HRBPs to ensure consistency in standards, policies, practices, and change adoption across service centers
Establish harmonized operating mechanisms, transformation playbooks, and performance measures
Architect the future-state GBS organizational structure—including spans/layers, role clarity, and decision-rights frameworks
Lead end-to-end workforce planning, talent segmentation, and succession strategies for critical roles
Partner with global service center site leaders to align workforce plans, operating rhythms, and capability needs
Co-create GBS career architecture and capability frameworks with the Talent COE
Lead or advise on new global center openings and expansions, including location analysis, talent market insights, regulatory readiness, onboarding, and ramp to productivity
Guide process migrations to ensure controlled transitions, structured knowledge transfer, and strong change adoption
Ensure global alignment across service centers regarding operating standards and capability expectations
Provide strategic HR guidance for vendor selection, contracting, SLAs, MSAs, and ongoing performance governance
Support the BPO leader in designing talent, operating, and performance models that enable business continuity and quality
Lead enterprise-scale change initiatives including stakeholder alignment, communications, training, readiness, and adoption metrics
Drive change leadership capability across GBS by embedding structured approaches to transformation, continuous improvement, and organizational learning
Provide strategic counsel to leaders across multiple global service owners and service lines to address capability, capacity, and culture opportunities
Lead initiatives in workforce planning, organization design, engagement, and talent architecture to enable business growth
Apply advanced data analysis to diagnose organizational health, identify gaps, and present insights to leadership
Design and facilitate team development strategies to improve performance and alignment
Partner with leaders and HR COEs to build talent pipelines aligned with GBS strategies
Lead talent reviews, succession planning, and development planning for critical roles
Participate in senior and critical role hiring, providing strategic counsel to hiring teams
Drive performance management outcomes that promote accountability and a high-performing team culture
Qualification
Required
Bachelor's degree
10+ years of progressive HR experience, including senior HRBP experience leading transformation initiatives
Demonstrated success in multi-regional GBS/shared services environments driving organizational design, workforce transformation, and complex change. Experience supporting a greenfield transformation or major operating model shift
Strong executive presence with demonstrated influence across a global, matrixed organization
Preferred
Direct experience launching or expanding global service centers and managing BPO providers
Experience in medtech, life sciences, or similarly regulated global industries
Graduate degree (MBA, MS/MA in HR) or OD/change management certification
Benefits
Annual Bonus
Standard LTI
Medical coverage
Health Savings Accounts
Flexible Spending Accounts
Dental coverage
Vision coverage
Hospital Care Insurance
Critical Illness Insurance
Accidental Injury Insurance
Life and AD&D insurance
Short-term disability coverage
Long-term disability insurance
Long-term care with life insurance
Anxiety management program
Wellness incentives
Sleep improvement program
Diabetes management program
Virtual physical therapy
Emotional/mental health support programs
Weight management programs
Gastrointestinal health program
Substance use management program
Musculoskeletal surgery, cancer treatment, and bariatric surgery benefit
BD 401(k) Plan
BD Deferred Compensation and Restoration Plan
529 College Savings Plan
Financial counseling
Baxter Credit Union (BCU)
Daily Pay
College financial aid and application guidance
Paid time off (PTO), including all required State leaves
Educational assistance/tuition reimbursement
MetLife Legal Plan
Group auto and home insurance
Pet insurance
Commuter benefits
Discounts on products and services
Academic Achievement Scholarship
Service Recognition Awards
Employer matching donation
Workplace accommodations
Adoption assistance
Backup day care and eldercare
Support for neurodivergent adults, children, and caregivers
Caregiving assistance for elderly and special needs individuals
Employee Assistance Program (EAP)
Paid Parental Leave
Support for fertility, birthing, postpartum, and age-related hormonal changes
Bereavement leaves
Military leave
Personal leave
Family and Medical Leave (FML)
Jury and Witness Duty Leave
Company
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$540MKey Investors
Steris
2023-08-02Post Ipo Equity· $540M
1962-04-23IPO
Leadership Team
Tom Polen
Chairman, CEO and President
Richard Byrd
Executive Vice President and President Interventional Segment
Recent News
2026-01-22
Medical Device Network
2026-01-22
Company data provided by crunchbase