Acquisition.com · 1 day ago
HubSpot Support Specialist
United States
Full-time
Remote
Entry, Mid Level
$60K/yr - $75K/yr
2+ years expACQ is a technology-driven company focused on improving operational excellence. The HubSpot Support Specialist will manage HubSpot support and administration, ensuring efficient handling of requests and improving system reliability across Sales, Marketing, and Operations.
Venture Capital & Private Equity
Responsibilities
Provide HubSpot support and administration end to end, including user management, permissions, objects, pipelines, workflows, reporting, and overall system configuration
Serve as the primary point of contact for a high volume of HubSpot ticket requests, managing intake, prioritization, and resolution based on impact and defined SLAs
Identify recurring issues and root causes across HubSpot, integrations, and internal systems, and implement durable solutions that reduce ticket volume over time
Maintain strong data hygiene and governance to ensure HubSpot remains a trusted source of truth for reporting and decision-making
Partner with Sales, Marketing, Operations, Product, and Engineering to support and stabilize HubSpot integrations, including an internal platform with an integrated payments module
Create and maintain documentation, SOPs, and training materials that improve consistency, enable self-service, and reduce ongoing support burden
Qualification
Required
2+ years of hands-on experience administering HubSpot or a comparable CRM in a production environment, with end-to-end ownership of configuration and support
Experience supporting high-volume CRM environments, including managing intake, prioritization, and resolution through a ticketing system or structured request process
Strong technical understanding of HubSpot configuration and automation, including users, permissions, objects, workflows, reporting, and data governance
Experience supporting and troubleshooting CRM integrations with third-party SaaS tools and internally developed systems
Ability to partner effectively with Sales, Marketing, Operations, Product, and Engineering to translate business needs into scalable system solutions
Excellent communication, organization, and prioritization skills, paired with a growth mindset and focus on long-term system improvement
Benefits
Flexible Unlimited Paid Time Off and Company-wide Holidays
Employer sponsored Medical, Dental, & Vision plans
$1,950 annual Employer HSA contribution
FSA options including dependent care
Employee assistance program and mental health resources
Employer match program for 401(k), eligible for both Traditional and Roth accounts
$1,200 annual wellness reimbursement through JOON https://joon.io/ that supports health, family care, pet care, fitness, and more!
For local or visiting team members, enjoy access to a state of the art gym at our HQ in Las Vegas
Company
Acquisition.com
Acquisition.com provide Transportation, Logistics, Supply Chain and Storage.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Alex Hormozi
Managing Partner
Recent News
2025-07-09
2025-06-16
Advisory Excellence
2023-08-21
Company data provided by crunchbase