Internet Subway · 4 hours ago
Project Coordinator- FTTH Deployment
Richmond, VA
Full-time
Hybrid
Entry Level
$50K/yr - $55K/yr
1+ years expInternet Subway is a modern Internet Service Provider focused on delivering exceptional internet experiences to apartment communities. The Project Coordinator provides administrative and logistical support for FTTH deployment projects, ensuring accurate project information, smooth communication, and timely task completion.
InternetTelecommunicationsWireless
Responsibilities
Update and maintain project progress within SmartSheets and The Internet Subway Portal
Track vendor material requests, warehouse orders, testing results, and as‑built submissions
Ensure all project files, reports, and databases are complete, accurate, and current
Support preparation of project plans, schedules, and deliverables
Assist in organizing and scheduling vendor progress meetings
Act as a communication bridge between project teams, construction vendors, and property management contacts
Document meeting notes, action items, and follow‑up communications
Help respond to customer or property management inquiries related to vendor activity
Assist with site visit preparation; occasionally participate in field visits for documentation or coordination
Help monitor quality control by collecting data, updating tracking sheets, and escalating issues to the Project Manager
Support the identification and tracking of project risks and issues
Assist in escalating field or design challenges to the correct internal teams
Help coordinate resource availability with external partners to maintain service-level standards
Contribute to team training documentation and process improvements
Assist with administrative tasks supporting budgeting, planning, and vendor coordination
Promote a positive and consistent customer experience throughout the project lifecycle
Perform additional project-related responsibilities as assigned
Qualification
Required
1–2 years of experience in telecommunications, construction coordination, project administration, or a related field
Strong organizational and time management skills; able to manage multiple tasks simultaneously
Proficient with digital tools; comfortable learning new software (SmartSheets experience is a bonus)
Strong communication skills and the ability to work collaboratively across teams
Analytical mindset with good problem-solving abilities
Customer-focused and committed to delivering quality service
Preferred
Basic understanding of telecom or fiber network technology preferred but not required
Experience in installation, repair, or network services (copper or fiber) is a plus
EOS experience preferred but not required
Benefits
Comprehensive health, dental, and vision insurance
Retirement savings plan with company match
Opportunities for professional development and career advancement
Unlimited PTO
Company
Internet Subway
Internet Subway offers fiber optic internet services for apartment communities with a focus on security and high-speed connectivity.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Adam Bell
CEO & Founder
Company data provided by crunchbase