Greater New York Insurance Companies · 17 hours ago
Claims Assistant - NY
Greater New York Insurance Companies is seeking a Claims Assistant to support their Claims Department. The role involves performing daily administrative tasks such as answering phones, processing mail, and assisting with claim setups.
ConsultingInsuranceProperty Insurance
Responsibilities
Answer phones, route calls and take messages
Prepare and mail correspondence. (Overnight, regular, and certified)
Use ImageRight, WINS and various Microsoft Applications (Outlook, Word & Excel)
Process and review invoices
Open, prep, sort, and scan mail into IMAGERIGHT
FNOL claim setup and related workflow process including confirming coverage, new incident / claim setup, ISO claim entry, lawsuit setup, sending broker acknowledgements, and assigning tasks to examiners
Utilize the MCS portal to submit HIPAA authorizations for medical records, cancel requests, and import records received into the ImagRight file
Process Summons & Complaints
Redact policies in ImageRight
Share GNY’s files with third parties via OneDrive
Set Up Independent Medical Exams
Back up main switchboard as needed
Participates in special projects and performs additional duties as required
Qualification
Required
High School diploma or equivalent required
Knowledge of Microsoft Office 365 required
Strong written and verbal communication skills
Strong customer service and interpersonal skills
Able to work as part of a team
Capable of prioritizing various tasks and complete assignments with a sense of urgency
Ability to think creatively and develop strategies to solve claim issues
Preferred
1-2 years administrative experience preferred
Experience with ImageRight and WINS a plus
Benefits
Eligibility for an annual discretionary bonus based on performance
Company
Greater New York Insurance Companies
Greater New York Insurance Companies are leading providers of middle market property and casualty insurance focusing on commercial real estate, including condominiums, co-op apartment buildings, office buildings, restaurants, light manufacturing, and other small to mid-size commercial establishments.