City of New York · 23 hours ago
Operations Analyst
Manhattan, NY
Full-time
Onsite
Entry Level
$63K/yr - $98K/yr
2+ years expThe City of New York's Department of Youth and Community Development is seeking an Operations Analyst to support youth services through data-driven operational tools and processes. The role involves developing datasets, analyzing data, and ensuring compliance with contract requirements to enhance community-based programs.
GovernmentLegalPublic Relations
Responsibilities
Develop and enhance Youth Services Operations datasets and systems, utilizing all available resources to proactively design and deploy workflows to optimize Operational processes
Collect, format, and analyze complex data to identify trends and relationships, summarizing findings into actionable insights
Communicate with contractors to address questions, clarify policies & contract requirements, provide technical assistance, and coordinate on special projects
Collaborate with specialized teams in the Youth Services Operations unit to provide data analytics support for day-to-day functions and special projects in service of DYCD Youth Services and/or other city initiatives
Review contract and performance-related documents and data, ensuring provider compliance with contractual and programmatic requirements
Complete performance reports, data requests, and other related documents and submit them to supervisor within the prescribed contract deadlines
Identify and document deficiencies, outlining clear recommendations and next steps for resolution
Monitor and review program/agency submission of required information, documentation, and data entry
Qualification
Required
A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
Education and/or experience which is equivalent to '1' or '2' above. However, all candidates must have at least one year of experience as described in '1' above
Preferred
Proficiency with MS 365 applications (Word, PPT, Excel, SharePoint, Forms) - Advanced experience in Excel or other spreadsheet management software, including the utilization of formulas
Familiarity with designing and building data collection surveys on a variety of platforms (ie. Jotform, Microsoft Forms, Google Forms, etc.) preferred but not required
Experience in Visual Basic for Applications (VBA) preferred but not required
Experience using Power Automate or other automation tools preferred but not required
Extensive experience navigating multiple data systems with varied infrastructures
Able to collaborate closely and work independently to manage multiple competing priorities/deadlines
Ability to use and manipulate large data sets to build quantitative reports
Project management and data stewardship experience
Expertise in afterschool program models preferred but not required
Excellent communication skills
Strong organizational skills, attention to detail, timeliness, and ability to thrive in a fast-paced environment
Company
City of New York
City of New York, often called as New York City, is the most populous city in United States.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Carl G Esposito
Chief Information Security Officer
Dawn Miller
Senior Advisor to the Chief Climate Officer
Recent News
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