Warner University · 5 hours ago
Student Financial Services Specialist
Lake Wales, FL 33859
Full-time
Onsite
New Grad, Entry LevelWarner University is seeking a Student Financial Services Specialist to be part of the Financial Aid Department. The role involves financial aid packaging and billing, as well as providing guidance to students and parents regarding student financing issues.
Higher Education
Responsibilities
Team member in providing excellent customer service and process efficiencies
Oversee all aspects of financial aid for new and returning students, including:
Determination of eligibility and awarding various types of federal, state and institutional funds in compliance with federal and state regulations, university discount rate targets, and audit requirements
Advise students and parents in relation to payment plan options
Provide customer service as it relates to processing and packaging issues, including answering routine questions, responding to correspondence, and counseling students as needed
Assist with University orientation events and Royal Registration activities, including financial aid presentations, as requested
Work closely with other university departments to assist efforts toward recruitment and retention processes
Other duties as needed
Qualification
Required
Supportive of Warner's mission, vision and core values, commitment to a Christian lifestyle, and demonstration of character in keeping with biblical models
Strong customer service skills with a professional demeanor
Meticulous attention to detail, organized, with the ability to multi-task
High level of interpersonal skills to handle confidential situations and documentation
Experience in financial aid higher education, including awarding aid and financial aid regulations
Proficiency with computer software and high comfort level working with Windows software applications
Preferred
Bachelor's degree preferred
Company
Warner University
Warner University is a school in Lake Wales.
Founded in 1968
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Gentry Sutton
Vice President of Academic Affairs and Chief Academic Officer
James Moyer, Ed.D.
Executive Vice President and Chief Academic Officer
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