Xcite Automotive · 1 day ago
Automotive Dealership Service Ambassador
Ft Myers, FL 33908
Full-time
Onsite
New Grad, Entry Level
$15/hr - $15/hrXcite Automotive is a fast-growing automotive service and software-based company that helps dealers get vehicles frontline-ready quickly and efficiently. They are seeking Service Ambassadors for their dealership partner in Fort Myers, Florida, who will be the first and primary point of contact for service customers, ensuring they receive an exceptional experience throughout their service visit.
AdvertisingMarketing
Responsibilities
Greet service customers promptly and professionally
Serve as the primary point of contact throughout the service visit
Communicate service timelines and next steps clearly
Coordinate with service advisors and technicians
Provide vehicle status updates and address customer questions
Assist with service check-in and check-out procedures
Support post-service follow-ups as needed
Maintain a professional appearance at all times
Assist with vehicle movement and service-lane flow
Qualification
Required
Prior experience in customer-facing roles (automotive, dealership, valet, hospitality, or service environments)
Strong communication and interpersonal skills
Ability to remain organized and professional in a high-volume service drive
Customer-focused mindset with attention to detail
Valid driver's license with acceptable driving record
Ability to safely operate customer vehicles
Must be at least 18 years of age
Ability to pass a background check
Preferred
Previous experience in a dealership service department or service drive
Familiarity with basic automotive services and terminology
Experience working alongside service advisors or technicians
Strong organizational skills and ability to anticipate customer needs
Valet or hospitality experience in a fast-paced environment
Dealership service drive or service department
Service Advisor Assistant or Lane Concierge
Automotive valet or porter roles
Hospitality or front-of-house customer service roles
Rental car, fleet, or transportation services
Company
Xcite Automotive
Xcite Automotive is an inventory marketing services firm that specializes in vehicle photos, videos and VIN data services.
Founded in 2007
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Phil P.
Chief Executive Officer
Cameron Smith
Chief Strategy Officer
Recent News
2024-05-24
Company data provided by crunchbase