Westgate Resorts · 1 day ago
Front Desk Agent
Mesa, AZ
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hr
0+ years expWestgate Resorts is a recognized leader in the hospitality industry, offering remarkable guest experiences at their resorts. The Front Desk Agent will be responsible for creating memorable first impressions, managing efficient check-ins and check-outs, and delivering top-tier customer service while demonstrating the company's core values.
CasinoHospitalityResorts
Responsibilities
Warmly greet guests, complete registrations, and assign rooms while issuing room keys
Maintain accurate records of room availability and guest accounts
Prepare and process guest bills, collect payments, and handle transactions accurately
Actively listen to guest needs and resolve concerns with care and efficiency
Qualification
Required
Must be able to work full-time, flexible schedule, weekends and holidays
Must be able to lift up to 15lbs
Must be able to stand for long periods of time
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience
Strong written and verbal communications skills with the ability to interact with all levels of team members and guests in an attentive and service-oriented manner
Excellent customer service skills
Required to pass a background check, drug test, and prove eligibility to work in the United States
Benefits
Comprehensive health benefits – medical, dental and vision
Paid Time Off (PTO) – vacation, sick, and personal
Paid Holidays
401K with generous company match
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Wellness Programs
Flexible Spending Accounts
Tuition Assistance
Military Leave
Employee Assistance Program (EAP)
Life, Disability, Accident, Critical Illness & Hospital Insurance
Pet Insurance
Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
Advancement & development opportunities
Community Involvement Programs
Company
Westgate Resorts
Westgate Resorts is a resort company.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
$206M2024-06-11Debt Financing· $206M
Leadership Team
Mark Waltrip
COO
Adolfo Vasquez
Senior Manager Partnerships & Distribution Hotel Sales & Marketing
Recent News
2026-01-22
The Orlando Sentinel
2026-01-03
Company data provided by crunchbase