Fifth Third Bank · 4 hours ago
Senior Manager, Digital Products and Channels (Consumer Digital)
Cincinnati, OH
Full-time
Onsite
Senior Level
7+ years expFifth Third Bank is focused on building the future of consumer digital banking and is seeking a Senior Manager for Digital Products and Channels. This role involves defining strategic roadmaps, delivering customer value through high-impact journeys, and leading cross-functional teams to enhance digital banking experiences.
BankingCommercial LendingFinanceFinancial ExchangesFinancial ServicesLendingMedia and EntertainmentMortgage
Responsibilities
Set strategy & outcomes: Define a clear, outcome‑based roadmap for a mobile, web, or emerging channel/product; keep teams focused on the few things that matter
Deliver customer value fast: Launch and iterate on high‑impact journeys—onboarding, authentication/identity, money movement, alerts, self‑service
Turn ambiguity into clarity: Frame problems, size opportunities, test hypotheses, and ship measurable results
Lead with influence: Align Engineering, Design, Operations, Marketing, Finance, and Legal/Compliance/Risk without relying on authority
Make scale your superpower: Manage vendors/SLAs and integrations to raise reliability, performance, and cost‑effectiveness
Measure what matters: Use analytics, research, and experimentation to grow adoption, improve NPS/CSAT, and remove friction
Build capability: Coach a small, mighty team; uplevel talent; instill healthy rituals and decision clarity
Qualification
Required
Bachelor's degree required; MBA/advanced degree preferred or equivalent experience
~7+ years in digital product/channel management or a comparable track record delivering complex products at scale
Excellent communication; proven ability to influence without authority
People leadership experience and a record of developing talent
Benefits
Comprehensive benefits
Incentive compensation plan
Company
Fifth Third Bank
Fifth Third Bancorp is a financial services company that specializes in small business, retail banking, and investments. It is a sub-organization of Fifth Third Bank.
10001+ employees
H1B Sponsorship
Fifth Third Bank has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2021 (2)
2020 (43)
Funding
Current Stage
Public CompanyTotal Funding
unknown1978-01-13IPO
Leadership Team
B
Bryan Preston
Chief Financial Officer
Maria Holmes
VP, Senior Manager Corporate Sponsorship
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