Global Technical Talent, an Inc. 5000 Company · 1 day ago
Lansing, MI - IT - DTMB - Agency Services - DHHS - Business Process Reengineering
Lansing, MI
Full-time
Onsite
Senior Level, Lead/Staff
12+ years expGlobal Technical Talent is seeking a Senior Business Process Reengineering Specialist (BPRS) to serve as a Subject Matter Expert for five long-standing web applications. The role involves analyzing current-state business processes, designing future-state processes, and implementing system improvements to enhance efficiency and service delivery.
CRMHuman ResourcesInformation TechnologyStaffing Agency
Responsibilities
Develop a comprehensive understanding of five web applications, including their underlying architecture, business functions, workflows, and data flows
Provide ongoing maintenance and operational support (KTLO) as well as support for new initiatives and enhancement projects
Analyze current-state processes and system designs, and design, develop, and implement future-state processes and workflows to improve efficiency, scalability, compliance, and service delivery
Facilitate cross-functional working sessions with architects, developers, business analysts, QA, business stakeholders, and security teams to establish shared understanding, resolve ambiguity, and enable informed decision-making
Elicit, document, and translate clear, complete, and testable business requirements for both technical and non-technical stakeholders
Create, update, and maintain process, system, and training documentation in alignment with SEM/SUITE standards
Work closely with the Project Manager—or independently when required—to guide and oversee effective use of Azure DevOps (ADO) for agile planning, backlog management, delivery tracking, and reporting
Define measurable success criteria and ensure alignment between business units and DTMB in support of operational and strategic objectives
Provide oversight, coaching, and training to business analysts, developers, QA staff, and subject matter experts, tailoring guidance to business needs
Lead application modernization initiatives, including the incremental transformation of legacy systems
Qualification
Required
Extensive experience in business analysis, systems analysis, testing, documentation, training, and service delivery
Proven ability to analyze and design current-state ("as-is") and future-state ("to-be") process models and workflows
Proficiency in developing process, workflow, and data-flow diagrams
Strong experience creating system and functional documentation, test cases covering multiple scenarios, and training materials in alignment with SEM/SUITE standards
Demonstrated experience leading full-scale projects through planning, execution, and delivery
Proven success in modernizing legacy systems and transitioning them to contemporary framework
General knowledge of .NET, SQL Server, Teradata, and Azure DevOps
ITIL certification (or equivalent)
Familiarity with Lean and Six Sigma concepts as applied within IT delivery, application modernization, and system-supported business processes
Familiarity with ITIL-based service management practices in the context of application operation, and change management
Application and Business Process SME - 12 years
Business Analyst and Systems Analyst - 12 years
Understanding BA, Dev, QA roles and responsibilities - 12 years
Azure DevOps (Pipelines/and tracking various types of work items using various types of views) - 10 years
Agile Methodologies - 10 years
As-is/to-be processes and content creation - 10 years
SEM/SUITE Methodologies - 10 years
IT and Product roadmap creation - 10 years
User manual, workflow, and data flow creation - 10 years
System Security Plans (SSP), NIST Controls, and Authority To Operate (ATO) Processes - 5 years
Risk analysis and remediation using POAMs - 5 years
IT Service Management Concepts (ITIL) - 5 years
Benefits
Medical, Vision, and Dental Insurance Plans
401k Retirement Fund
Company
Global Technical Talent, an Inc. 5000 Company
Global Technical Talent (GTT) is a leading provider of Total Talent Solutions and a proud subsidiary of Chenega Corporation(www.chenega.com), a Native American corporation with over $1.5 billion in revenue and 7,200 U.S.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Mario Moussa
Director of Strategic Partnerships
Company data provided by crunchbase