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Mindful (Medallia) Callback Integration Consultant - Remote work jobs in United States
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Acclaim Systems · 1 day ago

Mindful (Medallia) Callback Integration Consultant - Remote work

positionUnited States
timeFull-time
remoteRemote
seniorityMid Level
Acclaim Systems is seeking a Mindful (Medallia) Callback Integration Consultant for a remote work position. The role involves adding six additional languages to the Mindful SCB platform and implementing necessary changes on the IVR and VCC for agent availability.
ComputerInformation TechnologySoftware
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Growth Opportunities

Responsibilities

Add six additional languages to the Mindful SCB platform
Includes all changes that need to be implemented on the IVR to include the prompt for a scheduled call back
Additional changes require PS changes on VCC for agent availability and separate skill for scheduled call back per language

Qualification

MindfulWeb SCBAPI integrationCantoneseMandarinVietnameseKoreanArmenianTagalog

Required

Mindful
Web SCB and API integration

Company

Acclaim Systems

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Acclaim Systems is a computer software company offering staff augmentation services.
dateFounded in 1997
location
Feasterville Trevose, Pennsylvania, USA
people-size51-200 employees
web-link
http://acclaimsystems.com

Funding

Current Stage
Growth Stage

Recent News

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CISA Adds Acclaim USAHERDS Vulnerability to KEV Catalog Amid Active Exploitation
2024-12-25
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