Talentsearchpro · 4 days ago
Packaging Inks Technical Account Mgr - Color mgmt systems expertise
Talentsearchpro is seeking a Packaging Inks Technical Account Manager to focus on customer retention and technical support for packaging ink performance. The role involves working with flexographic and gravure printers to optimize ink usage and resolve technical issues.
Human Resources
Responsibilities
Lead technical support for wide web flexo and gravure packaging accounts
Manage on-site troubleshooting, ink optimization, and performance evaluations
Coordinate press trials, product introductions, and technical audits
Partner with R&D, manufacturing, regulatory, and sales teams to implement customer solutions
Support account retention through structured technical service strategies
Serve as primary technical contact for customer stakeholders
Maintain service documentation, reports, and issue tracking logs
Ensure compliance with safety, environmental, and VOC regulations
Provide guidance to field technical representatives when applicable
Qualification
Required
Experience supporting wide web flexographic and/or gravure printing environments
Background working with water-based and solvent-based packaging inks and coatings
Knowledge of pressroom processes, ink/substrate interaction, drying systems, and surface treatments
Experience in color matching, defect analysis, and print troubleshooting
Familiarity with color management systems such as X-Rite
Understanding of lamination, coating, and converting processes
Ability to manage customer-facing technical engagements independently
Willingness to travel up to 25%
Bachelor's degree in Chemistry, Engineering, Printing Technology, or related field preferred (experience may substitute)
Progressive experience in technical program or project management within ink, printing, or specialty chemical environments
Benefits
401(k) with company match
Health
Dental
Vision insurance
Paid time off
Life insurance
Referral program
Relocation assistance
Company
Talentsearchpro
Talent Search Pro, we understand that making the right hire is a critical action that you have to take as an organization.
Funding
Current Stage
Early StageCompany data provided by crunchbase