Northwestern Memorial Hospital · 1 day ago
Billing Coordinator Ophthalmology Full-time Days
Chicago, IL
Full-time
Onsite
Entry, Mid Level
1+ years expNorthwestern Memorial Hospital is dedicated to delivering world-class care and is seeking a Billing Coordinator for their Ophthalmology department. The role involves assisting patients with billing and insurance matters, establishing payment plans, and ensuring coding accuracy to optimize reimbursement.
Health Care
Responsibilities
Assists patients with billing and insurance related matters including communicating with patients regarding balances owed and other financial issues and facilitating collection of balances owed
Educates patients about financial assistance opportunities, insurance coverage, treatment costs, and clinic billing policies and procedures
Collaborates closely with physicians and technicians to understand treatment plans and determine costs associated with these plans; Works closely with the staff on managed care and referral related issues; communicates findings to patients
Coordinates the pre-certification process with the clinical staff
Handles billing inquiries received via telephone or via written correspondence
Responsible for thoroughly investigating and understanding financial resources or programs that may be available to patients and educating staff and patients about these programs
Conducts precertification for appropriate tests or procedures and facilitates the process with managed care and the clinical team. Documents all information and authorization numbers in Epic and acts as a liaison for follow-up related to precertification
Performs activities and responds to patient inquiries related to billing follow-up
Requests necessary charge corrections
Identifies patterns of billing errors and works collaboratively with department manager and outside entity to improve processes as needed
Provides guidance regarding clinical documentation to optimize charges and RVUs
Confirms coding accuracy based on clinical documentation and reviews common errors or misses with physicians and leadership
Performs administrative activities and projects as assigned
May perform other duties as assigned
Qualification
Required
1-3 years of experience with physician/healthcare billing/registration/accounting and/or overall patient financial counseling
High school diploma or GED equivalent
Knowledge of insurance billing procedures, ICD and CPT coding
Expertise with third party payors
Computer skills: Systems utilized include Microsoft Office (specifically Excel)
Preferred
Associate's degree from an approved Health Information Management program or CCSP
Bachelor's degree
Experience with EPIC/EMR
Benefits
$10,000 Tuition Reimbursement per year ($5,700 part-time)
$10,000 Student Loan Repayment ($5,000 part-time)
$1,000 Professional Development per year ($500 part-time)
$250 Wellbeing Fund per year ($125 for part-time)
Matching 401(k)
Excellent medical, dental and vision coverage
Life insurance
Annual Employee Salary Increase and Incentive Bonus
Paid time off and Holiday pay
Company
Northwestern Memorial Hospital
Northwestern Memorial Hospital is an academic medical center.
Founded in 1981Chicago, Illinois, USA
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Lisa Nguyen
Co-Founder of Volunteer Services to Cardiology Department
Adewumni Sulaiman
ECMO Specialist
Recent News
2026-02-02
2025-09-23
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