True Zero Technologies · 12 hours ago
Technical Writer (R-00122)
United States
Full-time
Remote
Mid, Senior Level
2+ years expTrue Zero Technologies is a veteran-owned small business focused on the enablement of people and technology to improve outcomes. They are seeking a Technical Writer to produce and maintain documentation, translate technical jargon, and ensure clarity and compliance across various technical documents.
Information ServicesInformation Technology
Responsibilities
Produce and maintain comprehensive documentation, including user guides, manuals, API documentation, white papers, and release notes
Translate complex technical jargon into clear, simple, and engaging language for the intended audience
Interview subject matter experts, engineers, and developers to understand product functionality
Edit, clarify, and proofread documentation written by others to ensure accuracy, consistency, and compliance with style guidelines
Incorporate, edit, or create graphs, diagrams, and illustrations to enhance the understanding of technical content
Test and evaluate user documentation for accuracy, often by trying the procedures themselves
Update, manage, and audit existing documentation to reflect product changes and updates
Maintain a library of technical terminology and enforce style guidelines across all company documentation
Qualification
Required
2–5+ years of experience as a technical writer, typically within a technology, software (SaaS), or engineering environment
Excellent written and verbal communication skills with a strong command of grammar and style
Proven ability to quickly learn, understand, and explain complex technical concepts
Familiarity with documentation tools (e.g., MadCap Flare, Adobe FrameMaker), content management systems (CMS), and version control systems (e.g., Git, GitHub)
Familiarity with markup languages (HTML, XML, Markdown) and understanding of API documentation or software development lifecycles (SDLC)
Bachelor's degree in English, Technical Writing, Journalism, Computer Science, or a related field
Precision in creating instructions
Ability to work with cross-functional teams
Ability to imagine the user's perspective
Ability to manage multiple projects simultaneously under tight deadlines
Benefits
Best in class medical coverage
100% of medical premiums covered by True Zero
Company wide new business incentive programs
Contribution Incentives (i.e. white papers, blog posts, internal webinars, etc.)
3 weeks of PTO starting + 11 Paid Holidays Annually
401k Program with 100% company match on the first 4%
Monthly reimbursement of Cell Phone and Home Internet costs
Paternity/Maternity Leave
Investment in training and certifications to broaden and deepen your technical skills
Company
True Zero Technologies
True Zero Technologies, a veteran-owned small business.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Carl Salzano
Chief Executive Officer
Jonathan Cooper
Chief Technology Officer
Recent News
Company data provided by crunchbase