UR Thompson Health · 10 hours ago
Office Coordinator - Honeoye Family Practice
Honeoye, NY
Full-time
Onsite
Entry, Mid Level
$19/hr - $25/hr
2+ years expUR Thompson Health is seeking an Office Coordinator for their Honeoye Family Practice. The Office Coordinator will manage secretarial duties, oversee workflow, and ensure efficient office operations while providing excellent customer service to patients and staff.
ConsultingNetwork Security
Responsibilities
Under the direction of the Practice Manager, the Office Coordinator takes on the dual role of secretarial lead and clinical secretary for assigned Thompson practices
Coordinates PTO for clerical staff ensuring desk coverage
Provides supervisory back-up for non-assigned secretarial staff as needed
Establishes and maintains working relationships with all management staff and other FFTH staff
The Office Coordinator plays a vital role in assuring whole patient care is made available to each individual via overseeing workflow that includes the following, and personally performing the following: answering phones, convenient appointment scheduling, accurate and timely referrals and prior authorizations, verifying eligibility as well as understanding, interpreting and applying multiple insurance benefits in their application to specific patients
The Office Coordinator will input, classify and manage documentation in the office's electronic medical record (EMR) system
The Office Coordinator will assist in, and perform diverse tasks required to maintain an efficient and organized office
They will actively support physicians and nurses and be an enthusiastic participant in departmental meetings and actively identify ways to improve processes and service to patients
Individual must be able to manage demanding workload with accuracy and represent the office and staff professionally
Position requires excellent customer service skills with patients, and their families, other staff, physicians and other providers, management, vendors, and the public
Qualification
Required
Secretarial experience required
Medical background is required
Computer knowledge and skills including but not limited to Microsoft Word required
High School Diploma or GED required
Medical terminology required
2 to 3 years of previous secretary/clerical medical office experience required
Computer knowledge and skills including but not limited to Outlook and Microsoft Office required
Preferred
Office Coordinator experience is preferred
Medical Administrative certification preferred
Associates Degree preferred
ICD-10/CPT coding experience preferred
2 to 3 years a office coordinator experience preferred
Strong EMR experience preferred
Knowledge of multiple insurance policies, administrative requirements, copayments, benefit coverage and their application to multiple patients for multiple scenarios as presented in a practice setting is strongly preferred
Company
UR Thompson Health
Welcome to UR Medicine Thompson Health's home on LinkedIn.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Mark Prunoske
Senior Vice President, Finance/CFO
Kurt Koczent RN, FACHE
Chief Operating Officer
Company data provided by crunchbase