Virtual Vantage Inc · 1 day ago
Customer Service 2.0
United States
Full-time
Remote
New Grad, Entry Level
$12/hr - $15/hrVirtual Vantage Inc is expanding its remote team and hiring Customer Service Representatives to support customer care for leading national brands. The role involves answering and resolving customer service calls, delivering exceptional service, and meeting key performance benchmarks.
Management Consulting
Responsibilities
Answer and resolve inbound/outbound customer service calls
Deliver exceptional service with every interaction
Document customer information and call outcomes
Follow up to ensure resolution
Meet key performance benchmarks
Qualification
Required
High school diploma or GED
Excellent phone and typing skills
Comfortable navigating software and multitasking
Dedicated home workspace and stable internet
Windows 11 PC with 8 GB RAM (16 GB RAM preferred)
USB headset & wired internet (not needed to apply, but required to start)
Preferred
16 GB RAM
Benefits
Fully remote position – work from home office
Flexible self-scheduling
Advancement opportunities based on performance
Supportive team environment
Company
Virtual Vantage Inc
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase