CubeSmart · 1 day ago
Director, Infrastructure
Malvern, PA
Full-time
Hybrid
Director/Executive
10+ years expCubeSmart is a company that emphasizes a culture of genuine care and collaboration among its teammates. The Director of IT Infrastructure is responsible for overseeing the strategy and reliability of the company's enterprise technology services, ensuring operational excellence while balancing long-term modernization initiatives. This role includes leading technical teams, managing risk and compliance, and driving continuous improvement across infrastructure and operations.
Real Estate
Responsibilities
Define and execute the multi-year roadmap for infrastructure and operations services
Lead hybrid cloud strategy across Azure, AWS, and Microsoft 365
Establish standards for availability, scalability, resiliency, automation, and cost optimization
Drive lifecycle planning for compute, storage, networking, identity, and endpoint platforms
Evaluate new technologies and vendors to modernize and simplify the environment
Align infrastructure investments to business priorities and growth plans
Own availability, performance, and security of:
Data centers and hosted environments
Cloud infrastructure (Azure, AWS, Microsoft 365)
Core enterprise systems and identity services
Backup, disaster recovery, and business continuity platforms
Endpoint/device management platforms
Ensure SLAs and operational targets are consistently achieved
Lead incident, change, and problem management practices
Oversee monitoring, alerting, and operational health reporting
Provide senior-level technical escalation and decision-making
Promote reliability-focused practices, including monitoring, observability, automation, and root cause analysis
Oversee Site Reliability Engineering (SRE) functions to improve system stability and performance
Reduce recurring incidents and operational risk through proactive improvements
Champion operational maturity and continuous service improvement
Partner with Information Security and Audit to maintain effective IT governance and controls
Support SOX and PCI compliance across infrastructure and operational systems
Ensure appropriate access management, logging, backup, and recovery standards
Participate in audits, assessments, and remediation efforts
Maintain documentation and processes to support regulatory requirements
Lead managers and technical teams across infrastructure engineering, support services, and telecommunications
Set priorities, capacity plans, and performance expectations
Coach and develop leaders and senior engineers
Foster a culture of accountability, service excellence, and continuous improvement
Own infrastructure and operations budgets and forecasting
Manage vendor relationships, contracts, and renewals
Negotiate hardware, cloud, telecom, and services agreements
Balance cost optimization with performance and reliability needs
Serve as the primary technology operations leader for business stakeholders
Translate business requirements into scalable and reliable solutions
Communicate risks, performance, and strategy to senior leadership
Collaborate cross-functionally with Security, Applications, Finance, and Workplace teams
Hybrid cloud platforms (Azure, AWS, Microsoft 365)
On-prem data centers and core infrastructure
Backup and disaster recovery
Endpoint and device management
ITSM platforms and operational tooling
Compliance and operational controls (SOX/PCI)
Multiple teams including managers, engineers, and support staff
Qualification
Required
10+ years progressive IT infrastructure or operations experience
5+ years people leadership experience
Experience leading both engineering and support functions
Strong knowledge of both cloud platforms and enterprise infrastructure
Experience managing budgets, vendors, and contracts
Experience supporting SOX/PCI or similar compliance frameworks
Excellent communication and stakeholder management skills
Preferred
Microsoft cloud technologies (Azure, Intune, Microsoft 365)
AWS cloud platform experience
Experience leading or overseeing Site Reliability Engineering (SRE) or reliability practices
ITIL or service management frameworks
Telecommunications/VoIP/UCaaS experience
Multi-site or distributed workforce support experience
Company
CubeSmart
Cubesmart is a self-administered and self-managed real estate company focused on the ownership, operation, acquisition and development.
1001-5000 employees
H1B Sponsorship
CubeSmart has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2024 (1)
2023 (2)
2022 (3)
2020 (1)
Funding
Current Stage
Public CompanyTotal Funding
$450M2025-08-11Post Ipo Debt· $450M
2004-10-22IPO
Leadership Team
Erin C. DiMarco
Human Resources Business Partner
George Davis
Partner
Recent News
2026-02-03
2026-01-21
EIN Presswire
2025-12-19
Company data provided by crunchbase