NYC Department of Social Services · 1 day ago
DISABILITY SERVICES PROGRAM (DSP) CLERK
Manhattan, NY
Full-time
Onsite
Entry Level
$42K/yr - $49K/yr
1+ years expNYC Department of Social Services is focused on helping clients with health and mental health conditions achieve self-sufficiency. The Disability Services Program Clerk will perform clerical duties to support clients in obtaining disability benefits and maintain the DSP tracking system.
ConsultingGovernmentNon ProfitSocial
Responsibilities
Update and maintain the DSP tracking system by data entering all case referrals, demographic and new information submitted by clients and other sources into the DSP tracking system
Manage the workflow into DSP system by reviewing the records and having the case assigned to appropriate staff
Maintain the appointment log and covers reception desk
Greet clients and update their record in the system as kept appointments
Answer telephone inquiries by clients and other HRA divisions concerning the verification of client's appointment
Provide information to HRA divisions and other governmental agencies on the status of referrals submitted
Verify participants status, demographics, and eligibility for DSP services via accessing other systems including, but not limited to, WMS, NYCWA and HRA VIEWER, in order to sort and process incoming correspondences
Deliver incoming and outgoing mail to and from building’s mailroom and scan and index incoming correspondences
Monitor office equipment functionality and status of equipment supplies
Qualification
Required
Applicants must be permanent in the Clerical Associate Civil Service title
A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience
Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute
New York City residency is generally required within 90 days of appointment
Benefits
Public Service Loan Forgiveness
Company
NYC Department of Social Services
The Department of Social Services (DSS) is comprised of the administrative units of the NYC Human Resources Administration (HRA) and the Department of Homeless Services (DHS).
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Ann Marie Scalia
General Counsel & Chief Legal Officer
Beatriz Fritschler, MPA
Deputy Commissioner, Strategic Partnerships
Recent News
Business Insider
2026-01-19
2025-12-25
Government Technology US
2025-12-09
Company data provided by crunchbase