Giga · 8 hours ago
Senior Backend Infrastructure Engineer
San Francisco
Full-time
Onsite
Mid, Senior Level
$210K/yr - $350K/yr
4+ years expGiga is a voice AI startup that has recently raised a $61M Series A and is focused on building next-generation customer experiences with real-time AI agents. They are seeking a Senior Backend Infrastructure Engineer to develop the platform that powers their AI agents, focusing on creating systems, tools, and abstractions for other engineers to enhance productivity and reliability.
Artificial Intelligence (AI)B2CSoftware
Responsibilities
Controlled deployments: Staged rollout systems with traffic scaling, scheduling, and pass rate thresholds to safeguard production
Observability: Creating the instrumentation, logging, and monitoring infrastructure that helps us understand what's happening in production
Data infrastructure: Building pipelines and storage systems for training data, analytics, and agent memory
Developer tooling: Internal CLIs, testing frameworks, and automation that reduces friction for the engineering team
As a senior infrastructure engineer, you'll own critical systems end-to-end and make decisions that affect the reliability and velocity of the entire engineering team
Qualification
Required
Have 4+ years of experience in infrastructure, platform, or backend engineering roles
Have built systems that other engineers depend on, and understand the responsibility that comes with that
Care deeply about reliability, but also know when 'good enough' is the right call
Are comfortable across the stack, from application code to cloud infrastructure
Can debug production issues under pressure and build systems that prevent them from recurring
Think about developer experience as a product—you want the tools you build to be a pleasure to use
Are excited about the infrastructure challenges of running AI agents at scale
Benefits
Catered lunch daily
Dinner stipend
$150/month wellness benefit (gym, fitness classes, mental health)
401(k) plan
Paid parental leave (12 weeks maternal, 6 weeks paternal)
Commuter benefits
Medical, dental, and vision coverage
Company
Giga
AI support agents for the largest B2C companies in the world
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$64.6MKey Investors
RedpointNexus Venture Partners
2025-08-01Series A· $61M
2023-10-23Seed· $3.6M
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