LanceSoft, Inc. · 5 months ago
Campaign Settlement & Analytics Admin
Fountain Valley, CA
Full-time
Onsite
New Grad, Entry Level
$25/hr - $25/hrLanceSoft, Inc. is seeking a Campaign Settlement & Analytics Admin to support Customer Connect related activities including recalls and service campaigns. The role involves generating reports, analyzing data trends, and updating customer-facing documentation while collaborating with internal departments and clients.
Information Technology
Responsibilities
Support Customer Connect related activities including recall, service campaign, and settlement initiatives
Generate reports which may pull data from a single or multiple system
Assists management with developing, generating and updating reporting of recalls and service campaigns
Generate, review and maintain documentation on system reports and charts
Identify, analyze and research trends, data errors or inconsistencies within the assigned business units
Monitor supply of campaign parts and dealer backorders and work with internal departments and parts suppliers to identify issues
Utilize the following applications to support assigned projects: Microsoft Office, SQL, Alteryx, Siebel CRM, and AS400
Update customer facing documents, including but not limited to recall and service campaign content on websites, call center talk tracks and owner notifications
Interact with client contacts as assigned, exemplifying professional attributes
Complete ad hoc projects with tight deadlines which will require daily updates to client
Qualification
Required
Excellent understanding of Microsoft Excel formulas
Ability to prioritize work among multiple projects and monitor progress and status
Excellent organizational skills with attention to detail
Excellent verbal and written communication skills with the ability to effectively communicate with operations team and clients
Ability to collaborate effectively and work as part of a team
Preferred
College degree in relevant or related field
Experience with SQL queries to retrieve data from databases
Experience with data prep, analysis and related tools
Familiarity with Alteryx
Company
LanceSoft, Inc.
Established in 2000, LanceSoft is a pioneer in delivering top-notch Global Workforce Solutions and IT Services to a diverse clientele.
Founded in 2000
5001-10000 employees
H1B Sponsorship
LanceSoft, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (55)
2024 (32)
2023 (23)
2022 (25)
2021 (60)
2020 (80)
Funding
Current Stage
Late StageLeadership Team
Ram Karuppusamy
Chairman & CEO
Simon Dealy
Chief Financial Officer
Company data provided by crunchbase