Apex Benefits · 2 hours ago
Administrative Support Specialist (Receptionist)
Apex Benefits Group is a recognized organization known for being a Best Place to Work. They are seeking a friendly and reliable Administrative Support Specialist / Receptionist to manage front-office administration and support daily operations while creating a welcoming office experience.
ConsultingEmployee BenefitsInsurancePredictive AnalyticsRisk Management
Responsibilities
Serve as first point of contact for our company, managing incoming phone calls and greeting guests with professionalism and warmth
Efficiently handle mail and package receipt and distribution
Maintain and manage meeting room schedules, ensuring spaces are prepared and equipped for meetings
Coordinate meeting catering and assist with the setup and breakdown of company events
Oversee and manage office supplies, ensuring all necessary materials are stocked and accessible, including managing workroom supplies and kitchen stocking
Support staff logistical needs for conferences, seminars, and external meetings, including travel arrangements and material preparation
Coordinate the maintenance of equipment and technology, ensuring functionality for staff use
Assist in maintaining and updating emergency action plans and office procedures
Assist client service and sales teams when printing, collating, or preparing materials for client and prospective client meetings
Maintain common areas to ensure a clean and presentable workspace, including the kitchen and all meeting spaces
Support the Culture Team with employee engagement and support activities
Qualification
Required
High school diploma or equivalent required, prefer experience in an administrative support role such as receptionist or front desk role in an office environment
Strong telephone, customer service, and interpersonal skills
Excellent organizational skills with strong attention to detail and time management
Professional written and verbal communication skills
Positive attitude with a willingness to learn and contribute to team goals
Ability to work productively with minimal supervision and follow tasks through completion
Ability to handle confidential information with discretion
Proficiency in Microsoft Word, Excel, PowerPoint, and basic web navigation
Ability to adapt to change and manage shifting priorities effectively
Must be able to read and edit spreadsheets, email and other related tools related to the role
Must be able to communicate extensively and effectively with staff and vendors via telephone/TDD, one-on-one conversations, face-to-face, public presentations, and written correspondence
Requires extensive use of keyboards, calculators, and other administrative equipment
Must be able to process and maintain large volumes of documentation
Must be able to sit or stand for extensive periods of time and navigate through the office
Must be able to function within a moderate noise level office environment
Ability to travel to and work in the corporate office located in Indianapolis, Indiana is required, in addition to client locations
Must be able to occasionally lift up to 20-pound packages
Benefits
Opportunities for a variety of individual and corporate bonuses
Competitive benefits
Collaborative team environment
Advanced training and development
Company
Apex Benefits
Apex Benefits is an insurance consulting firm that specializes in employee benefits strategy and pharmaceutical benefit consulting.