Qovery · 9 hours ago
Solutions Architect, USA
United States
Full-time
Remote
Mid, Senior Level
$115K/yr - $135K/yrQovery is a remote-first company focused on simplifying cloud infrastructure for developers through their DevOps automation platform. The Solutions Architect will act as the technical face of the company in the United States, validating feasibility in presales and guiding customers through onboarding while ensuring high-quality support and communication across teams.
SoftwareAppsInformation TechnologyDeveloper Platform
No H1B
Responsibilities
Pre-sales & Technical Validation: Partner with Account Executives on discovery, technical deep dives, and objection handling. Review requirements, assess feasibility, and supply clear documentation or examples when needed. Join calls when depth is required
Onboarding and implementation: Support Customer Success on the onboarding plan. Provide integration guidance, best practices, tutorials, and step by step examples. Jump in on POC or implementation tasks when it unblocks the customer and aligns with the plan. Help define technical success criteria
Product & Tech Support: Be our product expert, supporting all our existing customers on the Qovery platform functionality and cloud provider integrations while ensuring timely issue resolution
Drive continuous improvement of support processes through documentation enhancement, tool optimization, and knowledge base development to scale our customer support capabilities
Communication and escalation: Keep tight loops between Sales, Success, Product, and Engineering. Translate complex incidents into clear updates, manage status communications, and raise product feedback with context and impact
Contribute to Qovery's open-source ecosystem, particularly the CLI and Terraform Provider, to help our customers during the onboarding and run phases
Qualification
Required
Senior-level engineering experience, particularly in Cloud infrastructure and software architecture in production environments
Proficiency in at least one of the following: AWS, Azure, GCP, Kubernetes
A solid foundation in Engineering and Infrastructure principles (e.g., DNS, operating systems)
Strong debugging skills in complex technical environments
Excellent customer relationship skills and the ability to engage effectively with both technical and non-technical stakeholders
Experience with technical support on SaaS products
Comfortable with at least one programming language and open to learning Kotlin, Rust, and Golang
Builder mentality: strong written communication; confident on the phone; resilient and coachable
Collaborative: You thrive in a team environment, sharing learning and winning together
Fluent in English
Based on the East Coast
Benefits
Attractive benefits package.
A flexible work environment with a fully remote environment.
Continuous learning and professional development opportunities.
An authentic company culture with a focus on collaboration and innovation.
Company
Qovery
Qovery provides a DevOps automation platform that enables engineering teams to deploy, observe, secure, and optimize cloud infrastructure.
Founded in 2019
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$17.12MKey Investors
Crane Venture Partners,IRISCrane Venture Partners,TechstarsTechstars
2025-09-30Series A· $13M
2021-09-28Seed· $4M
2020-05-28Pre Seed
Leadership Team
Morgan Perry
Co-Founder & Business
Recent News
2025-10-31
The French Tech Journal
2025-10-07
Company data provided by crunchbase