Osypka Medtec Inc. · 18 hours ago
IT Systems Administrator
Legal Address - Longmont, CO 80504
Full-time
Onsite
Mid Level
$95K/yr - $118K/yr
3+ years expOsypka Medtec Inc. is a leading medical company dedicated to serving and improving the lives of patients through innovative medical devices and services. The IT Systems Administrator is responsible for ensuring efficient computer systems, troubleshooting issues, and supporting technology onboarding and integration within the company.
Medical Device
Responsibilities
Supports overall information systems implementation and administration in a variety of IT functional areas
Follows company guidelines and procedures to troubleshoot and resolve IT issues across different systems and technologies, including hardware, software, and networks
Provides support to end-users, assisting with software and hardware malfunctions, setting up new equipment, and documenting and escalating issues as necessary
Receive and handle IT inquiries and incident reports from end users
Provide training to end users regarding the use of IT systems
Provide technical support via phone, email, or on-site
Analyze and resolve hardware and software issues
Perform hardware repairs and upgrades
Document and track support cases in the ITSM
Escalates and coordinates issues with the global IT team as needed
Handling mobile device management, integration and support of mobile devices
Document and track hardware changes, inventory and stock
Assist with the setup and maintenance of networks and IT infrastructure on-site
Supporting IT integration of production facilities and machines
Support the implementation of new IT solutions and projects
Collaborate with other IT teams and departments to improve IT services
Handling external service providers
Managing phone and internet connections on-site and mobile phone contracts
Order hardware, software licenses or contracts within frame contracts and standard suppliers provided by the IT organization
Implement and maintain quality management (QM) processes in accordance with regulatory requirements, especially in the medical technology sector
Ensure compliance with relevant standards such as ISO 13485 and FDA regulations
Proactively identify and report problems, provide suggestions, and contribute to the continuous improvement of IT processes and organization
Qualification
Required
An associate or bachelor's degree in computer science, information technology, or a related field
3-5 years of professional experience in IT service, analysis, or administration
Knowledge of Windows operating systems
Knowledge of Microsoft 365
Familiarity with networking concepts and protocols
Experience with software implementation and integration
Outstanding customer service and communication skills
Ability to work independently and in a team environment to achieve goals in a timely manner
Strong attention to detail and organizational skills
Benefits
Paid Vacation
Paid Holidays
Paid Sick Leave
Partial Payment by Company of Group Health Insurance
401(k) with limited company matching.
Company
Osypka Medtec Inc.
Located in Longmont, Colorado, Osypka Medtec is an Original Equipment Manufacturer (OEM) and is dedicated to working with medial device manufacturers and suppliers to manufacture innovative, quality product solutions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Dana Tompkins
Chief Executive Officer (CEO)
Company data provided by crunchbase