Peaks Healthcare Consulting · 2 days ago
Lead Receptionist (SNF)
Topeka, KS
Full-time
Onsite
Mid LevelPeaks Healthcare Consulting is a leading provider of skilled nursing and rehabilitation services in Topeka, Kansas. They are seeking a dependable and professional Lead Receptionist to serve as the first point of contact for visitors and callers while supporting resident safety and facility operations.
Hospital & Health Care
Responsibilities
Warmly greet and assist visitors, families, vendors, and staff upon entry
Answer and direct incoming phone calls with professionalism and courtesy
Monitor the lobby area to ensure resident safety, including awareness of unauthorized exits
Maintain visitor logs and enforce sign-in protocols in compliance with facility policies
Provide general information and direct inquiries to the appropriate departments
Ensure residents are not left unattended in lobby or reception areas
Observe and report any concerning behaviors or safety risks to the charge nurse leadership
Uphold facility policies regarding resident confidentiality and safe discharge procedures
Track and submit weekend supply requests, ensuring timely reordering of essential items
Communicate with department heads regarding inventory needs
Assist with organizing and labeling deliveries upon arrival
Maintain basic documentation related to ordering and supply levels
Qualification
Required
High school diploma or equivalent required
Strong communication and interpersonal skills
Ability to manage multiple tasks efficiently and maintain professionalism under pressure
Familiarity with phone systems, email, and basic office equipment
Sensitivity to the needs of the elderly and those in a healthcare setting
Preferred
Prior experience in a front desk, receptionist, or clerical role preferred
Benefits
Competitive Salary
Health Insurance
Vision Insurance
Dental Insurance
PTO
Collaborative work environment
Company
Peaks Healthcare Consulting
Peaks Healthcare is a growing Consulting Company working with Skilled Nursing and Assisted Living Facilities.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase