TEKsystems · 7 hours ago
Desktop Support Technician
Greenwich, CT
Full-time
Onsite
New Grad, Entry Level
$17/hr - $24/hrTEKsystems is a leading provider of business and technology services that helps clients activate ideas and solutions. The Desktop Support Technician provides front-line technical assistance to end users in a Windows-based environment, diagnosing and resolving hardware, software, and basic network issues while delivering exceptional customer service.
Information Technology
Responsibilities
Troubleshoot end‑user issues within a Windows environment, including Windows 7 and Active Directory account support such as password resets, permissions management, and user access troubleshooting. Support provided in person, via email, and occasionally over the phone
Resolve basic network connectivity problems including IP configuration issues, mapping network drives, verifying connectivity, and setting up PC peripherals such as printers, monitors, and docking stations
Deliver exceptional customer service, ensuring every interaction reflects professionalism, attentiveness, and a white‑glove support experience for all users
Qualification
Required
Troubleshoot end‑user issues within a Windows environment, including Windows 7 and Active Directory account support such as password resets, permissions management, and user access troubleshooting
Resolve basic network connectivity problems including IP configuration issues, mapping network drives, verifying connectivity, and setting up PC peripherals such as printers, monitors, and docking stations
Deliver exceptional customer service, ensuring every interaction reflects professionalism, attentiveness, and a white‑glove support experience for all users
Preferred
Experience with Windows operating systems (Windows 7 or later)
Familiarity with Active Directory for user management
Basic understanding of networking fundamentals (IP address basics, drive mapping, connectivity checks)
Strong communication skills and the ability to support users with courtesy and clarity across multiple channels
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Company
TEKsystems
At TEKsystems, they understand people. Every year they deploy over 80,000 IT professionals at 6,000 client sites across North America,
Founded in 1994
10001+ employees
H1B Sponsorship
TEKsystems has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (46)
2024 (52)
2023 (33)
2022 (22)
2021 (36)
2020 (53)
Funding
Current Stage
Late StageLeadership Team
Ryan Skains
Vice President, TEKsystems Global Services
Recent News
Morningstar.com
2026-02-03
2025-11-19
2025-10-29
Company data provided by crunchbase