Mindlance · 2 days ago
Pipeline-Operations Senior Analyst
Mindlance is a Confidential company seeking a Pipeline-Operations Senior Analyst. The role involves providing operational support for client markets, handling daily request tracking, and assisting with operational issues while adhering to compliance standards.
Human Resources
Responsibilities
Provide operational support for assigned Client Markets (Commercial, Medicare, Health Plan, etc.) for going plan changes, new implementations, and renewal activity
Review, analyze and verify intent of assigned benefit set-ups as they relate to products and programs. Identify and communicate need for customization to support client benefit requirements; attend client calls/meetings as needed; attend internal validation meetings; run customized and scheduled reports, manage performance guarantee tracking and report distribution for internal/external clients as requested
Adhere to all organizational SOPs and Compliance standards; provide subject matter input as it relates to checklists and SOPs
Assist with operation input related to new product development; identification, research, and resolution of operational issues; provide training and mentoring for new team members, offshore and contingent employee resources
Comply with Client document and retention requirements
Qualification
Required
Bachelor's degree OR in lieu of degree, will accept 5 to 7 years of equivalent work experience and HS Diploma. But if less experienced (0-2 years), must have degree
0 – 2 years of relevant experience
Strong PC skills and knowledge of Microsoft Office Suite (most specifically Excel and Outlook) and SharePoint, email and Internet
Excellent verbal and written communication and presentation skills highly desirable
Strong analytical problem solving skills
Knowledge of the health care and PBM industry and its products and services
Detailed oriented with strong analytical and problem solving skills
Ability to manage timelines and meeting tight deadlines
Ability to adapt in a dynamic work environment and make independent decisions
Good organizational, prioritizing skills and ability to multi-task
Strong customer service focus
Demonstrated ability to work with other departments/teams to resolve issues
PC Skills including Microsoft Office and SharePoint
Independently develop standardized new group benefit design requests in the Client system
Assist with more complex setups or projects as needed
Track and report progress to team to ensure deadlines are met
Perform verification/QA and system testing before implementation and within contractual timeframe agreements
Provide consultative support to internal & external clients by researching & assisting with resolution of benefit design and claims issues
Preferred
Preferred experience in PBM and benefit set-up knowledge
Company
Mindlance
Mindlance is a Staffing and Recruiting company which provides multi-vertical staffing services
H1B Sponsorship
Mindlance has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (71)
2024 (53)
2023 (37)
2022 (72)
2021 (36)
2020 (40)
Funding
Current Stage
Late StageLeadership Team
Recent News
2025-11-19
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2025-05-17
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