SUN CITY LINCOLN HILLS COMMUNITY ASSOC CA NONPROFT MUTUAL BNFT CORP · 3 days ago
Lifestyle Programs Supervisor
Lincoln, CA
Full-time
Onsite
Mid, Senior Level
$72K/yr - $80K/yr
3+ years expSun City Lincoln Hills Community Association is a nonprofit organization that oversees community activities and programs. They are seeking a Lifestyle Programs Supervisor to provide leadership and strategic direction for the Lifestyle class and instructor program, ensuring high-quality offerings that meet resident needs and align with Association goals.
Civic and Social Organizations
Responsibilities
Recruit, interview, hire, train, and supervise class instructors
Provide yearend performance reviews for supervised employees
Prepare performance improvement plans, administer discipline, and recommend termination when necessary
Review and approve instructor and staff payroll; submit to accounting
Ensure instructors and staff are trained in customer service, software systems, safety, and program procedures
Assist in the oversight of Lifestyle Front Desk staff in collaboration with the Lifestyle Operations Supervisor position, including addressing realtime issues, supporting staff as needed, and ensuring all shifts are properly covered
Attend Lifestyle Department meetings, as well as forums and meetings with SCLH residents, when needed
Assist with, and/or attend, Lifestyle events when needed to support the department
Develop and manage the Lifestyle class portfolio, ensuring a balanced and innovative offering that reflects resident interests
Monitor participation and evaluate programs using attendance data, resident feedback, and financial performance
Coordinate with Event & Trip Coordinator and Lifestyle Operations Supervisor to maintain a comprehensive Lifestyle calendar without duplication of services
Maintain open communication with instructors regarding scheduling, feedback, and continuous improvement
Develop and oversee the annual Lifestyle class budget in partnership with the Director of Lifestyle
Track and monitor class revenue and expenses, producing monthly and annual financial reports
Provide analysis and recommendations on class pricing, instructor compensation, and program adjustments to ensure financial sustainability
Review to make sure that invoices are received and submitted to accounting for payment, meeting all deadlines
Recommend and implement policies and procedures for Lifestyle classes and programs
Upload, test, and manage all class information in Association software (NorthStar) for registration, scheduling, sales, and tracking
Maintain digital files including contracts, promotional materials, invoices, evaluations, and testimonials
Collaborate with Lifestyle Coordinators and Lifestyle Supervisor II position on annual program and schedule planning
Collect and analyze resident feedback to shape class programming
Attend Lifestyle Department meetings, resident forums, and community meetings as required
Promote programs through Compass Magazine, eNews, websites, and other channels
Coordinate Trivia Night, Mix & Mingle, and other assigned community events and programs, ensuring smooth planning, promotion, and execution
Maintain CPR/AED and First Aid Certification and assist as needed in emergencies
Perform clerical and administrative tasks related to scheduling, communication, and reporting
Qualification
Required
HS Diploma or GED required
Must be able to proficiently speak, read and write in English
Minimum of 23 years of supervisory experience required
Proficiency in Microsoft Office and NorthStar or comparable registration/POS software
Strong skills in budget management, program evaluation, and staff training
Excellent organizational skills and attention to detail
Preferred
Bachelor's degree in Recreation Management, Hospitality, Business Administration, Education, or related field preferred
Equivalent experience may be considered
Minimum of 35 years of experience in programming, recreation, hospitality, or related fields
Benefits
Medical Insurance:
Dental Insurance:
Vision Insurance:
Employee Assistance Program (EAP):
Retirement Plan (401k):
Flexible Spending Account
Long Term Disability
Life Insurance:
Vacation:
Paid Holidays
Sick Leave
Company
SUN CITY LINCOLN HILLS COMMUNITY ASSOC CA NONPROFT MUTUAL BNFT CORP
SUN CITY LINCOLN HILLS COMMUNITY ASSOC CA NONPROFT MUTUAL BNFT CORP is a Homeowners Association at 965 ORCHARD CREEK LN, Lincoln, California, United States.
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase