Royal Caribbean Group · 10 hours ago
Senior Manager, Product Development
Miami, FL
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expRoyal Caribbean Group is a leader in the vacation industry, offering global brands and innovative experiences. They are seeking a Senior Manager, Product Development to manage teams that deliver high-quality vacation products, ensuring alignment with the company's product vision and strategic goals.
Travel
No H1B
Responsibilities
Provides ongoing leadership for the strategic direction of the product / experience
Ensures strategic alignment between all stakeholders and partners throughout the product development process
Leverages Consumer Insights to bring forward the voice of the consumer and ensure we are improving the overall vacation experience with every new product
Provides guidance over the strategic direction for the new concepts and experiences
Partners and collaborate closely with key stakeholders from the various departments across the organization to understand how to adapt and evolve the strategy as necessary
Provides direct leadership with all partners and stakeholders ensuring that the products being created for Royal Caribbean International are viable, feasible and desirable for our guests
Ensures that concepts are marketable, drive guest satisfaction and ultimately drive revenue
Manages all aspects of design and execution while continually enhancing our products
Creates stories (in the form of presentations) outlining the business environment, current product positioning, competitive landscape, insights and data findings to share recommendations and updates with senior management as well as partners and stakeholders
The Senior Manager, Product Development is accountable for the products and experiences that are developed for Royal Caribbean International and is ultimately responsible for helping our partners prioritize to ensure final delivery of the product realizes the strategic vision and brings to life the desired experience for our guests
Works with Operations, Newbuild, Marketing and senior leadership to ensure proper awareness, collaboration, approvals and planning is not only in place but seamlessly integrated into a repeatable process
Works closely with operations and design teams on run of show events to showcase programming and ensure the guest experience will be delivered on strategy / vision
Establishes startup plans and training materials to ensure each concept / experience is flawlessly executed
Works closely with Newbuild and other architectural / design / construction partners to ensure physical products meet brand expectations
Works with creative partners to name, create visual identity and craft narratives to bring the concepts to life
Works closely with the Marketing Communications team, Public Relations, Creative Agencies and Revenue Management to ensure the latest information is accurately depicted in the brand’s communications and systems
Delivers quality products by leveraging data from Insights and Analytics to influence development of the product
Aligns on key product differentiators with the Go-To-Market teams to ensure buy-in and future marketability of new concepts and experiences
Leads the collaborative effort of establishing, evolving and maintaining our Royal Caribbean International 'experience DNA', ensuring the product development standards, practices and experience design guidelines are consistent across all products, projects and teams
Establishes and maintains design experience guidelines to ensure Creative Agencies, Operations and Newbuild teams (along with new hires within the team) have the needed information to develop proper branding, customer centric programming and are able to design and build venues that deliver against the desired guest experience
Works in close collaboration with the Project Management Office and Newbuild to develop annual operating plans for product development, including advocating for the appropriate funding as necessary to meet the proper design quality standards while ensuring the aspiration for each product is delivered
Identifies clear short and long-term goals and effectively manages projects that include complex timelines and deliverables
Responsible for all aspects of personnel management (e.g., hiring, training and development, etc.) of her/his direct reports and overall team
Enhances and evolves the Product Development team by defining required skills, roles and responsibilities needed to concept and execute experiences for the brand
Develops the critical thinking and concept development skills of team members
Qualification
Required
Bachelor's degree in a closely related field of study
Minimum 8-10 years of experience in a product, design, or other similar roles developing experiences for consumers
Significant experience in leading teams / organizations in bringing high quality products to market
Past Experience working with Architects / Designers / Creative or other Innovation Consultants required
Possess a combination of creative thinking and executional skills, able to problem solve in the moment with creative solutions that keep everyone focused on the vision
Deep knowledge and extensive track record in leading teams through the development of physical products and experiences, with an understanding of how to get consumer-centric solutions to market with a high degree of success
While not a technology role, there should be a basic understanding of consumer technology trends (mobile device capabilities, wearables, VR, etc.)
Experience developing products grounded in strategies driven by consumer insights
Ability to effectively provide overall vision and leadership across a large ecosystem of partners and builders, that spans product definition, design and construction
Exceptional verbal and written communication and project / program leadership skills, including the ability to communicate effectively at the senior most executive levels of the company
Ability to assemble, lead, and influence cross-functional teams to execute against a vision
Ability to craft and tell a compelling, if not influential, story for audiences of all levels including senior executives
Ability to document and package detailed operational requirements and experiences
Proven ability to collaborate with and achieve actionable results through others, plus the ability to build strong and sustainable relationships along with the capability to interact with all levels of the organization
Ability to think strategically and drive ideas into action, with a positive outlook and willingness to take personal initiative
Obsessive attention to detail and follow-through
Preferred
Past experience in the travel industry not required, but ideal
Benefits
Competitive compensation and benefits package
Excellent career development opportunities
Company
Royal Caribbean Group
Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$15.43BKey Investors
RCI HoldingsMorgan Stanley
2025-09-22Post Ipo Debt· $1.5B
2025-05-14Post Ipo Debt· $2.28B
2024-09-16Post Ipo Debt· $1.5B
Leadership Team
Jason Liberty
Chairman and Chief Executive Officer
Matt Denesuk
SVP, Chief AI Officer
Recent News
2026-02-05
2026-02-04
Company data provided by crunchbase