7Seventy Recruiting · 18 hours ago
Customer Service Representative - $25.50 - $26.50 per hour
United States
Full-time
Remote
New Grad, Entry Level
$25.50/hr - $26.50/hr7Seventy Recruiting is seeking a Customer Service Representative for an entry-level, support-focused role. The representative will serve as the frontline point of contact for policyholders and brokers, handling inquiries and ensuring a positive service experience.
Information Services
Responsibilities
Handle customer inquiries related to policies, billing, endorsements, licensing, and general account questions
Provide clear, accurate, and courteous assistance to customers and business partners
Process policy changes, endorsements, and updates in accordance with established guidelines
Collaborate with internal teams such as underwriting, claims, and billing to resolve customer needs
Ensure compliance with internal procedures, service standards, and regulatory requirements
Accurately document all customer interactions and maintain complete records in internal systems
Participate in ongoing training sessions and team meetings to stay current on products and procedures
Contribute to team goals by sharing feedback and supporting a positive, collaborative work environment
Qualification
Required
High school diploma or equivalent required
Basic computer proficiency and ability to navigate internal systems
Strong verbal and written communication skills with a professional phone presence
Good interpersonal skills and ability to work effectively in a team environment
Ability to handle moderately complex tasks and exercise sound judgment when needed
Capability to work independently with minimal supervision
Understanding of rules and procedures to provide accurate information to callers
Preferred
Prior customer service, call center, or insurance-related experience
Bilingual English/Spanish skills
Company
7Seventy Recruiting
7Seventy Recruiting connects employers with qualified candidates through transparent, data-driven recruitment solutions.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase