MFCP - Motion & Flow Control Products, Inc. · 9 hours ago
Customer Service Representative
Littleton, CO
Full-time
Onsite
New Grad, Entry LevelMFCP - Motion & Flow Control Products, Inc. is a company that focuses on providing product and service information to customers. The role of Customer Service Representative involves assisting customers, resolving issues, and maintaining customer records.
AgricultureAutomotiveIndustrial
Responsibilities
Attracts potential customers by answering product and service questions; suggesting information about other products and services
Opens customer accounts by recording account information
Maintains customer records by updating account information
Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintains financial accounts by processing customer adjustments
Recommends potential products or services to management by collecting customer information and analyzing customer needs
Prepares product or service reports by collecting and analyzing customer information
Contributes to team effort by accomplishing related results as needed
Qualification
Required
Customer Service
Product Knowledge
Quality Focus
Problem Solving
Market Knowledge
Documentation Skills
Listening
Phone Skills
Resolving Conflict
Analyzing Information
Multi-tasking
Company
MFCP - Motion & Flow Control Products, Inc.
Motion and Flow Control Products Inc.
Founded in 1960
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
R
Ross Surratt
President and CEO
Recent News
EIN Presswire
2024-12-05
Company data provided by crunchbase