Norco, Inc. · 2 hours ago
Customer Service Representative, Industrial Store
Moses Lake, WA
Full-time
Onsite
New Grad, Entry Level
$18/hr - $21/hrNorco, Inc. is currently seeking an individual to fill their Industrial Store Customer Service Representative position. The role involves serving walk-in and phone-in customers, selling welding and safety products, processing customer orders, and maintaining sales literature.
AutomotiveLogisticsManufacturing
Responsibilities
Greet customers in a professional and enthusiastic way
Answer telephone calls promptly
Demonstrate in-depth knowledge of products, placement, availability, price and use
Sell welding and safety products and services to customer
Process customer orders and accurately input customer order into the computer
Research products needed for customer special applications
Follow up on customer orders not processed correctly and remedy situation
Keep sales literature current and organized
Perform other tasks as assigned or necessary
Keep accurate cash till and run daily cash reports
Answer customer calls and transfer customers if they need service from someone else
Stock shelves when needed
Communicate with Purchasing Department regarding any special order needs
Issue product sales quotes to customers
Load products into customer vehicle
Adhere to all established procedures, policies and safety rules
Perform other tasks as assigned or needed
Qualification
Required
On the job training
Ability to frequently lift up to 50 lbs
Ability to occasionally lift up to 100 lbs
Ability to sit, stand and walk for extended periods of time
Ability to accurately enter data into computer and acquire a working knowledge of any software applications necessary to the position
Valid Driver's License
Benefits
Employee Stock Ownership Plan (ESOP)
Health, Vision and Dental Insurance
Health Savings Account (HSA)
Medical and Dependent Care Flex Accounts (FSA)
Life Insurance provided at no cost to employee by Norco through
Supplemental Accident, Disease, and Life Insurance options
Employee Tuition Reimbursement
401(k) with Employer Matching
Employee Discount on products sold by Norco
Company
Norco, Inc.
Norco is the nation's largest privately owned welding, safety, medical and gas supplier, currently operating over 70 branches in Idaho, Montana, Oregon, Nevada, Washington, Utah and Wyoming.
Founded in 1948
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
D
David Nordling
Founder
Recent News
2025-08-13
Company data provided by crunchbase