Alter Behavioral Health · 10 hours ago
Account Manager - Business Development
DANA POINT, CA 92629
Full-time
Onsite
Entry, Mid Level
$70K/yr - $75K/yr
2+ years expAlter Behavioral Health is focused on providing access to mental health treatment through strong partnerships. As an Account Manager in Business Development, you will ensure that referrals are managed efficiently, facilitating the admissions process for individuals seeking care.
Health CareMedicalPersonal Health
Responsibilities
Manage all inbound professional referrals in CRM systems (Dazos/Kipu)
Respond immediately to new referrals — no lead sits idle longer than 15 minutes
Coordinate clinical documentation, admissions handoffs, and logistics
Partner with Admissions, Clinical, Billing, and Utilization Review teams to support smooth admissions
Serve as the primary office-based contact for hospital discharge planners and referral partners
Provide white-glove support to professional referrers throughout the admissions process
Schedule facility tours and distribute digital collateral and outcomes information
Maintain accurate, compliant documentation for all referral activity
Qualification
Required
High School Diploma required; Bachelor's degree preferred
2+ years of experience in behavioral health admissions, healthcare account management, or referral-driven environments
Strong CRM experience (Dazos, Kipu, or similar)
Excellent written and verbal communication skills
Valid California Driver's License required
Must pass a LiveScan criminal background check
CPR & First Aid Certification required
Preferred
Bachelor's degree preferred
Benefits
401(k) with dollar-for-dollar match up to 6%
Comprehensive Benefits → Medical, Dental, Vision, Gym Membership Reimnursement up to $50 monthly, PTO, and CA Paid Sick Leave
Company
Alter Behavioral Health
Alter Management, LLC is an innovative, evidence-based treatment program designed to treat mental health and substance abuse disorders.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Niloufar N.
Chief Clinical Officer
Company data provided by crunchbase