Allied Benefit Systems · 8 hours ago
Claims Resolution Supervisor
United States
Full-time
Remote
Mid, Senior Level
$60K/yr - $88K/yr
5+ years expAllied Benefit Systems is a company that values flexibility and remote work culture. The Claims Resolution Supervisor is responsible for overseeing the Rapid Response Team and Refund Departments, ensuring efficient workflow management and providing guidance to team members.
Health CareInsuranceWellness
Responsibilities
Oversees work activities and monitors workflow to ensure systems and procedures are documented, training material is developed and maintained, and reports are generated to meet business needs
Motivates team members to ensure efficient and effective operational outcomes
Leadership responsibilities include training staff, planning, assigning and directing work, appraising performance, rewarding and counseling employees, addressing complaints, and resolving problems
Monitor inventory and turn-around times
Conducts weekly meetings with team to ensure tasks and projects are completed timely
Work with various departments to handle issues that arise in a timely manner
Supporting other duties and projects as assigned by management
Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent
Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed
Actively engage, coach, counsel and provide timely, and constructive performance feedback
Lead, coach, motivate and develop. Responsible for one-on-one meetings, performance appraisals, growth opportunities and attracting new talent
Clearly communicate expectations, provide employees with the training, resources, and information needed to succeed
Actively engage, coach, counsel and provide timely, and constructive performance feedback
Performs other related duties as assigned
Qualification
Required
Bachelor's Degree or equivalent work experience required
At least 5 years claims processing experience, preferably on the QicLink claims processing system required
Minimum of 5 years of group health insurance and benefits experience required
Must possess demonstrated leadership potential
Must be proficient in Microsoft Word, and Excel and have the ability to learn Microsoft Access
Must have excellent written and verbal communication skills
Must have strong analytical skills
Must have knowledge of CPT and ICD-10 coding terminology
Benefits
Medical
Dental
Vision
Life & Disability Insurance
Generous Paid Time Off
Tuition Reimbursement
EAP
Technology Stipend
Company
Allied Benefit Systems
Allied offers insurance products, self-insurance solutions, custom insurance and healthcare solutions to the individuals and organizations.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
unknownKey Investors
Stone Point Capital
2021-02-18Private Equity
Leadership Team
D
Dina H. Tank
Senior Vice President of Sales, Western Region
Recent News
2025-06-04
2025-06-03
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