Jobs via Dice · 10 hours ago
IT Support Specialist
Valhalla, NY
Contract
Onsite
Entry Level
$20/hr - $25/hr
1+ years expJobs via Dice is seeking an IT Support Specialist to join a leading technology service provider supporting multiple school districts in Westchester and Rockland Counties. The role involves providing hands-on support for classroom technologies and district IT systems, including troubleshooting and maintaining various devices.
Computer Software
Responsibilities
Troubleshoot and support classroom technologies (PCs, Chromebooks, Smart Boards, iPads)
Configure and manage user profiles (Active Directory or similar)
Perform workstation setups, installs, and basic network upgrades
Support virtual server environments and email troubleshooting
Configure and troubleshoot printers, routers, switches, and LAN/WAN connections
Assist with server hardware configuration and network operations
Qualification
Required
1-3 years supporting Active Directory (user adds/removes, password resets)
1-3 years troubleshooting Microsoft network configurations (ping, IPconfig, VLAN, DHCP, DNS, LDAP, subnets)
Experience supporting mobile devices (iPads, Chromebooks) and Smart Boards
Strong knowledge of Windows 10
Excellent communication and customer service skills
Preferred
Strong interpersonal skills and ability to work well with end users and district leadership
Ability to explain technical concepts in simple terms
Problem-solving mindset and adaptability in a fast-paced environment
Professional demeanor and customer-first attitude
Benefits
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
18 paid holidays
3 weeks vacation
NY State pension after 1 year
Low-cost medical benefits
Company
Jobs via Dice
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Funding
Current Stage
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