Protege · 14 hours ago
Head of Product Success (Media)
United States
Full-time
Remote
Director/Executive
7+ years expProtege is building a platform to solve the biggest unmet need in AI by facilitating the secure and efficient exchange of AI training data. The Head of Product Success (Media) will own and scale deal fulfillment and delivery operations across media and video verticals, ensuring timely and high-quality execution while leading a team of Operations Managers.
AnalyticsArtificial Intelligence (AI)Data Management
Responsibilities
Own end-to-end fulfillment for Media deals, from pre sales sampling through to final delivery
Oversee execution across video, audio, and motion capture pipelines, ensuring consistency and quality
Partner closely with Sales, Partnerships, Engineering, and Product to translate deal terms into executable plans
Manage scope, timelines, resourcing, and risk across multiple concurrent deals
Design, implement, and continuously improve operational workflows for the Media vertical
Build scalable systems for scoping work, scheduling, production tracking, and delivery
Establish clear success metrics, reporting, and accountability across projects
Identify bottlenecks and proactively solve for scale, efficiency, and quality
Manage and grow a media product success team for each vertical
Set clear goals, roles, and expectations for team members
Coach and develop high-performing operators and project leads
Foster a culture of ownership, clarity, and execution excellence
Serve as the primary point of coordination between Media, Product, Engineering, Sales, Product and external partners
Provide feedback loops to Product and Engineering based on delivery learnings and partner needs to shape future product offerings
Support strategic planning for new Media offerings and capabilities
Qualification
Required
7+ years of experience in operations, customer success, deal operations, sales fulfillment, chief of staff, or client delivery roles—ideally in media, AI, or tech
Proven experience managing teams and complex, multi-stakeholder projects
Strong operational instincts—you can design systems, not just run them
Excellent communication and stakeholder management skills
Comfort operating in fast-moving, ambiguous environments
Preferred
Experience working with AI-driven media or emerging creative technologies
Background in a startup or high-growth environment
Experience owning post-sale delivery for enterprise or strategic partners
Company
Protege
Protege is the AI training data platform enabling seamless and compliant data exchange.
11-50 employees
Funding
Current Stage
Early StageTotal Funding
$65MKey Investors
Andreessen HorowitzFootworkCRV
2026-01-07Series A· $30M
2025-08-13Series A· $25M
2024-09-10Seed· $10M
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