Swift7 Consultants · 1 day ago
Customer Service Agent
New Orleans, LA
Full-time
Onsite
New Grad, Entry LevelSwift7 Consultants is a forward-thinking consulting firm specializing in strategic communication and public relations solutions. They are seeking a motivated and detail-oriented Customer Service Agent to join their New Orleans team, serving as a key point of contact for clients and ensuring a positive experience.
Marketing & Advertising
Responsibilities
Respond to customer inquiries in a timely, professional manner
Provide accurate information regarding services and internal processes
Resolve customer concerns while maintaining a high standard of service
Document interactions and maintain organized records
Collaborate with internal departments to ensure client satisfaction
Uphold company policies, quality standards, and service expectations
Qualification
Required
Strong verbal and written communication skills
Excellent problem-solving and organizational abilities
Professional demeanor and customer-focused mindset
Ability to work independently and as part of a team
Comfortable handling multiple tasks in a fast-paced environment
Strong attention to detail and reliability
Benefits
Competitive salary
Growth opportunities within the company
Skill development and professional training
Supportive and collaborative work environment
Stable full-time position
Company
Swift7 Consultants
We’re a team of enthusiastic marketers who are always ready to take your business to the next level.
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase