DSI · 1 day ago
Retail Support Specialist
Madison, WI
Full-time
Onsite
New Grad, Entry LevelDSI is a leader in the sales enablement industry, offering consumer and commercial selling opportunities. They are seeking a full-time Retail Support Specialist to provide customer and technical support, troubleshoot client challenges, and ensure high levels of satisfaction.
InternetTelecommunicationsWarehousing
Hiring Manager
Lucas McCann
Responsibilities
Providing customer and technical support to resolve issues effectively
Troubleshooting and addressing client challenges
Ensuring high levels of satisfaction
Assisting in developing efficient solutions
Maintaining effective communication with clients and internal teams
Qualification
Required
Proficiency in Analytical Skills for assessing and solving complex problems
Experience in Technical Support and Troubleshooting for resolving technical issues effectively
Strong Customer Support and Communication skills to deliver excellent service and manage client relationships
Ability to work collaboratively in a fast-paced, team-oriented environment
Strong organizational skills and attention to detail
High school diploma or equivalent
Preferred
Prior experience in retail, sales, or support roles is advantageous
Additional certifications or degrees are a plus
Company
DSI
DSI, a premier sales enablement partner, offers consumer and commercial selling opportunities in the indirect dealer space.
Founded in 1984
201-500 employees
H1B Sponsorship
DSI has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
Funding
Current Stage
Growth StageLeadership Team
Alex Likens
Sr. Partner Account Manager
Jacob Piiparinen
Partner Account Manager
Company data provided by crunchbase