Order.co · 11 hours ago
IT Analyst
New York, NY
Full-time
Onsite
Mid Level
$95K/yr - $105K/yr
4+ years expOrder.co is a guided B2B marketplace with a mission to simplify buying for businesses. As an IT Analyst, you will sustain the performance, integrity, and security of IT systems and infrastructure while providing technical support and guidance across hardware, software, and network systems.
B2BFinTechMarketplaceProcurementSaaS
Responsibilities
Identify opportunities for improvement in IT service delivery
Ensure timely resolution of technical support issues and a positive customer experience
Identify and establish best practices for ticket management and customer service
Manage IT support tools, asset tracking systems, and knowledge base documentation
Coordinate onboarding/offboarding IT support (user accounts, hardware, software setup, etc.)
Analyze and improve IT systems, infrastructure, and workflows
Provide technical support and guidance across hardware, software, and network systems
Collaborate with cross-functional teams to implement system upgrades and improvements
Monitor network and system performance and proactively resolve issues
Contribute to initiatives to secure information systems, including network, endpoint, application, and data security
Monitor for and respond to security incidents, breaches, and vulnerabilities
Maintain cybersecurity controls and best practices in compliance with industry standards
Support third-party risk assessments, penetration testing, and vulnerability scans
Manage identity and access management (IAM) protocols
Participate in IT projects from concept through implementation
Evaluate emerging technologies and recommend solutions aligned with business needs
Contribute to strategic IT and security roadmaps
Work with third-party vendors and service providers when necessary
Maintain accurate documentation of systems, configurations, processes, and security protocols
Ensure compliance with internal policies, external regulations, or other applicable standards
Qualification
Required
4+ years of experience in an IT analyst or similar role
Self-starter with the ability to work independently or in a team
Strong analytical and problem-solving skills with organizational capabilities
Ability to work from our NYC office 5 days per week to support team members' in-office needs
Experience managing and supporting macOS and Windows devices in a remote environment using MDM tools such as Intune, Iru, Mosyle, or similar
Experience administering Okta with knowledge of SSO concepts, user lifecycle management, and RBAC principles
Experience administering SaaS applications (e.g., Google Workspace, Slack, Atlassian, Zoom, etc)
Automation focused with experience using Okta Workflows, Zapier, or similar
Basic networking knowledge with Meraki networking hardware or similar
Benefits
Employer-sponsored 401(k) including an employer match
Flexible time off and remote work policies
Robust medical, dental, vision, and wellness benefits
Generous leave policies and support for new and current parents
Company
Order.co
Order.co is an AI-powered procurement platform that connects purchasing, approvals, payments, and reporting in one intelligent system–so teams can place orders faster, cut manual work, and keep operations running smoothly.
51-200 employees
H1B Sponsorship
Order.co has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2021 (1)
Funding
Current Stage
Growth StageTotal Funding
$44.7MKey Investors
Ankona Capital Partners,Stage 2 CapitalRally Ventures645 Ventures
2022-01-25Series B· $30M
2020-02-11Series A· $10M
2018-08-01Seed· $4.6M
Leadership Team
Zachary Garippa
Co-Founder and CEO
Thomas Jaklitsch
Co-Founder and CTO
Recent News
Fundersclub
2026-01-20
2025-12-18
Company data provided by crunchbase