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Claims Coordinator jobs in United States
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NEOGOV · 9 hours ago

Claims Coordinator

The City of Richmond's Department of Public Works is seeking a Claims Coordinator to manage and process Workers Compensation and automobile liability claims. The role involves conducting investigations, preparing reports, and collaborating with various departments to ensure accurate information and compliance with regulations.
GovTechHuman ResourcesInformation TechnologySoftware

Responsibilities

Administering, coordinating, managing, and maintaining the departmental claims program
Providing professional investigation and analysis of claims associated with City responsibility
Preparing, writing, and updating various claims reports, analyses, and other documentation and presenting information as required
Supporting and working closely with other Divisions within the Department of Public Works to ensure accuracy of information
Serving as a liaison to external departments and third party claims agency
Presenting information, responding to requests, and updating management as required
Maintaining and securing files and exercising a high degree of confidentiality
Performing other related duties as assigned

Qualification

Claims managementReport writingInvestigation skillsMicrosoft Office proficiencyData analysisCommunication skillsConfidentiality management

Required

Bachelor's degree in business/public administration or field related to assignment
Two (2) years of paraprofessional experience in area related to assignment, such as assisting with program or project administration and management analysis
An equivalent combination of training and experience (as approved by the department) may be used to meet the minimum qualifications of the classification
A current and valid driver's license is required to perform the duties of this position

Preferred

Associates degree and three (3) years of inspection and investigative experience acceptable
High school diploma and five (5) years of inspection and investigative experience acceptable
Prior report writing and documentation experience
Experience with managing confidential material and information
Advanced proficiency in using Microsoft Office applications

Benefits

Virginia Retirement System (VRS)
Language Incentive
Referral Bonus
Tuition Assistance Program

Company

NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.

Funding

Current Stage
Late Stage
Total Funding
$700M
Key Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity

Leadership Team

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Shane Evangelist
CEO
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Brandon McDonald
Head Of Marketing
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Company data provided by crunchbase