Optimum · 1 hour ago
Engineer- Endpoint Management
New York, NY
Full-time
Onsite
Mid, Senior Level
$77K/yr - $127K/yr
5+ years expOptimum is a leader in the fast-paced world of connectivity, and they're seeking an Endpoint Management Engineer. This role focuses on providing support, implementation, and design services for enterprise management tools for end user devices, ensuring reliable connectivity and device management.
Telecommunications
Responsibilities
Administration and support of Jamf Pro for macOS and iOS management
Troubleshooting and resolution of end user device issues, including root cause analysis and escalation to vendors as required
Integration with various other tools including Active Directory, SAML SSO, vulnerability management, and monitoring tools
Packaging and deploying applications through systems management tools
Security patch management
Escalate problems to management and/or vendors in a timely fashion
Develop techniques and implement resolution of problems based on root cause analysis
Follow established Change Control procedures to document all production changes, and to limit unexpected interruptions to the production environment
Qualification
Required
Bachelor's degree in Computer Science or related field; or equivalent work experience
Minimum 5 years experience in Information Technology
This is an engineering role and performance expectations will reflect as such
Ability to communicate in a written and verbal fashion, clearly and concisely, to peers, management, and business stakeholders
Ability to research, analyze, define, propose, design, document, and implement solutions to achieve business objectives
Self-Starter: Ability to work without supervision on large and/or extended term projects
Technical problem solver, able to identify multiple parallel options for solving a given business problem
Must be able to work collaboratively as part of a team while autonomously remaining accountable for individual deliverables
Excellent troubleshooting skills are a must in this position
Knowledge and understanding of common project management concepts
Understanding of traditional SDLC, Waterfall and Agile project delivery concepts
Knowledge and understanding of general ITIL concepts
Expert knowledge of Apple device management tools (e.g. Jamf Pro, Microsoft Intune, Kandji)
Expert knowledge of macOS operating system
Expertise in writing shell scripts for macOS device configuration
Advanced knowledge of Microsoft Windows operating system and associated management platforms (e.g. Active Directory)
Expertise in Windows PowerShell
Experience with VDI
Microsoft 365, Exchange, Teams, SharePoint management
Company
Optimum
At Optimum, we believe in the power of connection. We deliver fast internet, mobile, TV, and phone services to millions of homes and businesses.
5001-10000 employees
H1B Sponsorship
Optimum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (2)
2022 (5)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase