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Field Service Engineer II jobs in United States
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CBRE · 1 day ago

Field Service Engineer II

CBRE offers a professional suite of services to clients in the life sciences industry. The Field Service Engineer II role involves troubleshooting and servicing analytical instruments in the pharmaceutical research and development sector, requiring advanced technical knowledge and customer relationship management.
CommercialFinancial ServicesProperty DevelopmentReal Estate
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Responsibilities

Perform installation, repair, preventative maintenance, and IQ/OQ/PQ services on multi-vendor analytical instruments (e.g., Agilent, Waters, Shimadzu, Thermo, and Sciex) at customer locations or in-house
Diagnose and troubleshoot operational problems on the following lab equipment (and/or equipment of similar complexity): GC, GC/MS, LC/MS (Single Quad and Triple Quad), ICPMS, HPLC/UPLC, All Associated OEM Chromatography Software Platforms, Related peripherals, e.g., headspace & autosampler
Fixes/services or resolves problems while performing unscheduled work, as necessary
Records and reports abnormal functions or out-of-tolerance conditions of equipment and initiates corrective action and documentation
Reinstalls, tests, evaluates, calibrates, and maintains instruments or devices upon completion of repairs
Documents daily records of inspections, maintenance activity, repairs, and other work performed within approved guidelines and procedures
Coordinates with outside contractors regarding repairs covered by maintenance agreements
Manages relationships with customers
Completes service report on each service ticket completion
Train customers and other service representatives on maintenance tasks
Participates in the growth of the region and company

Qualification

Field service experienceGCHPLC/UPLC knowledgeAnalytical instrumentsCalibration tasksLab practices knowledgeCustomer relationship managementQMS training

Required

5+ years of field service experience is highly preferred
Service knowledge of GC, HPLC/UPLC, GC/MS & LC/MS is required
A valid driver's license is required
Must complete QMS training assigned to position title
Must meet lawfully required customer/vendor credentialing requirements necessary to gain site access. These requirements vary by customer/vendor and may include but are not limited to post-employment background checks, various forms of drug testing, vaccinations, fingerprinting, proof of valid identification, and/or adherence to customer-specific substance abuse programs
Ability to travel to various locations daily and interact with a broad range of clientele
Overnight travel will be required
Knowledge of lab practices, standard concepts, and test procedures for analytical instruments

Preferred

Bachelor's degree in science (chemistry, analytical chemistry biochemistry, biotechnology, or similar) preferred or High School Diploma or equivalent experience with lab experience required

Company

Operating across every dimension of commercial real estate, CBRE sees more so you can do more.

Funding

Current Stage
Public Company
Total Funding
$3.8B
Key Investors
Athene Capital
2025-11-05Post Ipo Debt· $750M
2025-04-29Post Ipo Debt· $1.1B
2024-02-20Post Ipo Debt· $500M

Leadership Team

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Robert Bernard
Chief Sustainability Officer, SVP Client Sustainability Solutions
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Bob Bruning
Vice President Supply Chain & Sourcing
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Company data provided by crunchbase