Optimum · 1 day ago
Engineer- Endpoint Management
New York, NY
Full-time
Onsite
Mid, Senior Level
$77K/yr - $127K/yr
5+ years expOptimum is a leader in the fast-paced world of connectivity, seeking enthusiastic professionals to join their team. The Endpoint Management Engineer will provide design, implementation, and third level support for enterprise systems management tools and deliver services for the setup and management of end user devices.
Telecommunications
Responsibilities
Design, implementation, and third level support of Microsoft Intune and System Center Configuration Manager (SCCM)
Architecture, oversight, and troubleshooting of policies, deployments and patching for Windows endpoints
Troubleshooting and resolution of end user device issues, including root cause analysis and escalation to vendors as required
Integration with various systems management solutions including Active Directory, SAML SSO, security (EDR/EPM), monitoring/end user experience/DEX, connectivity (VPN/Zero Trust), and asset management. Packaging and deploying applications through systems management tools
Security patch management
Escalate problems to management and/or vendors in a timely fashion
Develop techniques and implement the resolution of problems based on root cause analysis
Follow established Change Control procedures to document all production changes and to limit unexpected interruptions to the production environment
Qualification
Required
Bachelor's degree in Computer Science or related field; or equivalent work experience
Minimum 5 years experience in Information Technology
Ability to communicate in a written and verbal fashion, clearly and concisely, to peers, management, and business stakeholders
Ability to research, analyze, define, propose, design, document, and implement solutions to achieve business objectives
Self-Starter: Ability to work without supervision on large and/or extended term projects
Technical problem solver, able to identify multiple parallel options for solving a given business problem
Must be able to work collaboratively as part of a team while autonomously remaining accountable for individual deliverables
Excellent troubleshooting skills are a must in this position
Knowledge and understanding of common project management concepts
Understanding of traditional SDLC, Waterfall and Agile project delivery concepts
Knowledge and understanding of general ITIL concepts
Expert knowledge of Microsoft Windows operating systems
Expert knowledge of Microsoft Endpoint Management suite including Microsoft Intune and System Center Configuration Manager
Expert knowledge with Microsoft Windows management tools Group Policy, BitLocker, AppLocker
Expert level experience integrating endpoint management tools such as EDR (e.g. CrowdStrike, Microsoft Defender for Endpoint), asset management (e.g. Device42, Flexera, Snow, ServiceNow), connectivity (e.g. Cisco VPN, PaloAlto Global Protect, Zscaler ZIA/ZPA), privilege management (e.g. CyberArk EPM, Delinea Privilege Management, BeyondTrust EPM), and digital experience (e.g. Nexthink, Zscaler ZDX)
Expert level experience in developing, troubleshooting and maintaining Windows PowerShell scripts
Advanced knowledge of Windows policy/security management platforms (e.g. Entra ID, Active Directory)
Advanced knowledge of Microsoft 365, Exchange, Teams, SharePoint management
Experience with VDI
Preferred
Experience with macOS management tools (e.g. Jamf Pro, Microsoft Intune, Kandji) and MDM solutions (e.g. MobileIron, Workspace One) is a plus
Company
Optimum
At Optimum, we believe in the power of connection. We deliver fast internet, mobile, TV, and phone services to millions of homes and businesses.
5001-10000 employees
H1B Sponsorship
Optimum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (1)
2023 (2)
2022 (5)
2021 (2)
2020 (4)
Funding
Current Stage
Late StageCompany data provided by crunchbase