Empat · 11 hours ago
DevOps Engineer
United States
Full-time
Remote
Senior LevelEmpat is seeking a Senior Engineer to join the Release Management team, which is responsible for the design, installation, upgrade, and support of their product line. The role involves managing installations across hybrid environments and automating release management processes.
Artificial Intelligence (AI)ConsultingInformation TechnologyMobile AppsProfessional Services
Hiring Manager
Bohdana Kliek
Responsibilities
Manage and support installations across hybrid environments, including DSaaS (Dedicated SaaS), On-Premise, and Public Cloud (AWS, GCP, Azure, OCI)
Administer and maintain Kubernetes clusters (EKS, GKE, AKS) and Docker-based deployments
Perform L3/L4 System Administration on Linux environments (Scientific Linux, RHEL 7/8/9), ensuring OS patching, security, and upgrades
Develop and maintain Ansible playbooks and Terraform scripts to automate the spin-up of test infrastructure and product installation
Manage CI/CD pipelines using Bamboo and Bitbucket to execute automated "1Click" upgrades and installations
Script and automate release management processes, ensuring code upgrades are passed smoothly from R&D to production
Manage and support backend technologies, including Percona (MySQL v8), Redis, OpenSearch, RabbitMQ, and HAProxy
Oversee the deployment and maintenance of monitoring stacks, specifically ELK (Elasticsearch, Logstash, Kibana), Grafana, Prometheus, and Zabbix
Support specialized telephony infrastructure components like Jambonz (open-source voice platform) and Freeswitch
Execute Release Management (RM) processes, creating client-specific git repositories for inventory configurations, certificates, and overrides
Oversee automated backup and restore procedures (using S3, Minio, etc.) and ensure Disaster Recovery readiness
Monitor upgrade success/failure rates via Jira and Slack integrations, intervening immediately to remediate exceptions
Provide expert-level "White Glove" support during partner installs and upgrades, offering real-time troubleshooting
Create and maintain easily consumable documentation in Confluence for both internal teams and external partners
Qualification
Required
Expert-level knowledge (L3/L4) of Linux administration (RHEL/CentOS family)
Proven experience with Ansible (playbooks) and Terraform for Infrastructure as Code
Strong experience with Kubernetes (K8s) and Docker in production environments
Proficiency with Bamboo, Git, and Bitbucket for version control and deployment pipelines
Experience supporting MySQL (Percona XtraDB Cluster), Redis, and familiarity with replication strategies
Experience configuring and managing Nginx, Apache, and HAProxy
Proficiency in Shell scripting (Bash) and familiarity with Python or Java
Preferred
Experience with Voice/Telephony technologies (SIP, Freeswitch, Jambonz)
Familiarity with ELK Stack and Zabbix for monitoring and logging
Experience in a 'Hybrid' software environment (supporting both SaaS and On-Premise installations)
A mindset of 'Don't break my stuff' - prioritizing stability and proactive testing (Eddie load testing) before deployment
You believe that 'Today's latest-and-greatest is often tomorrow's floppy disk,' and you are constantly re-evaluating technology stacks (e.g., migrating from CentOS to RHEL 9)
You communicate effectively, capable of working with Delivery teams, R&D, and external Partners
Benefits
Remote-first work environment.
A collaborative, motivated team with strong engineering culture.
Meaningful impact - your work directly improves patient treatment workflows.
Professional growth through modern technologies and real-world challenges.
High level of autonomy and ownership over your work.
Competitive compensation.
Opportunity to contribute to and shape future product phases.
Company
Empat
Empat examines their clients' business needs in order to provide profitable, efficient, optimized, and user-friendly solutions.
Founded in 2018
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Igor Repeta
Chief Executive Officer
Nazar Gulyk
Founder
Recent News
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