Cambia Health Solutions · 13 hours ago
Program Director Government Programs Operations & Vendor Management
Idaho
Full-time
Hybrid
Director/Executive
$149K/yr - $201K/yr
10+ years expCambia Health Solutions is dedicated to creating a person-focused and economically sustainable health care system. They are seeking a Program Director for Government Programs Operations & Vendor Management to provide enterprise leadership and strategic consulting for the GovPro vendor management program, ensuring operational excellence and alignment with organizational strategy.
BiotechnologyHealth CareInformation Technology
Responsibilities
Lead program management activities for vendor management, including overseeing te governance processes, operational oversight, and the development of scalable program structures and tools
Oversee moderate to highly complex vendor relationships, including SLA management, performance score‑carding, risk mitigation, and structured business reviews
Design and implement sustainable vendor performance strategies that strengthen operational outcomes and advance long‑term program objectives
Monitor and analyze key performance metrics and KPIs, delivering actionable insights, strategic recommendations, and high‑quality reporting for senior leadership
Partner with internal and external stakeholders to resolve implementation, compliance, productivity, and process design challenges, ensuring alignment with organizational standards
Develop and maintain monitoring, control, and governance procedures aligned with contractual, accreditation, and regulatory requirements
Maintain program documentation, reporting systems, and analytical frameworks to assess program and vendor performance
Mentor and develop vendor managers and emerging talent, strengthen organizational capabilities and support enterprise competency growth
Act as a subject matter expert in vendor management, providing guidance on enterprise vendor needs, improvement opportunities, and best practices
Promote continuous learning and adoption of effective vendor performance management practices across GovPro
Build functional expertise in vendor management to inform strategic planning and enterprise alignment with broader enterprise objectives
Provide expert consulting services to GovPro departments and cross‑functional partners on improvement initiatives, change adoption, and operational challenges
Serve as a rapid‑response problem solver, quickly assessing complex issues and partnering with leaders to develop effective solutions; lead and manage consulting engagements from project initiation through program delivery
Lead end‑to‑end process reviews to identify improvement opportunities, promote consistency, and strengthen system and process alignment across teams
Drive and prioritize continuous improvement and change initiatives, ensuring alignment with strategic goals
Serve as a change agent, fostering a culture of improvement within internal teams and across vendor operations
Build strong, influential relationships across GovPro and the enterprise; model effective leadership and facilitate adoption of improvement strategies
Qualification
Required
Bachelor's degree in healthcare administration, business administration, or related field required
At least 10 years of experience in healthcare insurance operations, care management, utilization management, vendor management, or large‑scale program/project leadership
Equivalent combinations of education and experience will be considered
Demonstrated ability to operate effectively in dynamic, ambiguous environments and make decisions with limited information
Strong consulting capability, including the ability to assess needs, frame problems, recommend solutions, and influence stakeholders across GovPro and the enterprise
Exceptional verbal, written, and executive communication skills; able to translate complex concepts for diverse audiences
Advanced facilitation skills with the ability to build consensus, resolve issues diplomatically, and lead cross‑functional discussions
Proven success leading multi‑stakeholder initiatives and driving change through influence rather than hierarchy
Expertise in program management, particularly in vendor management programs involving high‑profile, complex vendor environments
Strong analytical capabilities with the ability to interpret complex data, develop insights, and inform decision‑making
Experience designing, managing, and evaluating SLAs, performance metrics, governance structures, and vendor processes
Ability to evaluate program effectiveness, identify improvement opportunities, and lead continuous improvement activities
Demonstrated success managing major vendor performance issues and developing effective mitigation and resolution strategies
Knowledge of health insurance industry trends, regulatory expectations, and evolving technologies
Familiarity with contract language, contractual risk identification, and mitigation strategies
Skilled in stakeholder engagement, relationship-building, and supporting others through change
Preferred
Master's degree and prior leadership experience preferred
Experience with AI tools and technologies to enhance productivity and decision-making in professional settings highly desired
Benefits
Medical, dental and vision coverage for employees and their eligible family members, including mental health benefits.
Annual employer contribution to a health savings account.
Generous paid time off varying by role and tenure in addition to 10 company-paid holidays.
Market-leading retirement plan including a company match on employee 401(k) contributions, with a potential discretionary contribution based on company performance (no vesting period).
Up to 12 weeks of paid parental time off (eligibility requires 12 months of continuous service with Cambia immediately preceding leave).
Award-winning wellness programs that reward you for participation.
Employee Assistance Fund for those in need.
Commute and parking benefits.
Company
Cambia Health Solutions
Cambia Health Solutions is a nonprofit total health solutions company based in the Pacific Northwest/Intermountain region, serving
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Jared Short
President & CEO
Mike Rains
Chief Financial Officer
Recent News
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