B2C2 · 20 hours ago
Graduate/Junior Tech Support (immediately available)
New Jersey, United States
Full-time
Onsite
New Grad, Entry LevelB2C2 is a global leader for institutional liquidity within digital assets, providing reliable pricing across various market conditions. The role involves ensuring system uptime, providing application support, and collaborating with teams to resolve issues.
B2BBitcoinCryptocurrencyFinancial ServicesRisk Management
Hiring Manager
Matt Burrage
Responsibilities
Ensure maximum uptime for multiple production systems
Provide level 1 and 2 application and client side support
Work closely with Development, Quant and Infrastructure teams to investigate and solve system issues
Continuous monitoring of application alerts to ensure systems are running optimally
Maintain and enforce good quality internal documentation
End to end ownership of client reported issues to resolution
End User and Hardware Support for internal staff
Qualification
Required
Excellent communication and interpersonal skills
A problem solver with a keen eye for detail
Help in setting up the support model with the team in long term
Provide phone or remote support in the non-office hour in case required
Preferably open to working shift hours
An interest in monitoring, alerting and reporting initiatives
Passionate about helping people with mixed technical ability
Some experience with Apple MacBooks
Preferred
Previous experience with programming/scripting languages is preferred
Benefits
Two discretionary bonus awards a year.
A range of benefits in line with local market practice.
Regular fun events and activities, as well as Social Impact volunteering days.
Company
B2C2
B2C2 is the trading firm of choice in the institutional crypto markets.
Founded in 2015
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$37.85MKey Investors
SBI GroupMatzliach CapitalWicklow Capital
2021-10-22Debt Financing· $0.45M
2020-12-15Acquired
2020-07-01Corporate Round· $30M
Leadership Team
Cactus Raazi
CEO Americas
Nicola White
Chief Executive Officer
Recent News
2025-11-17
2025-10-25
2025-10-23
Company data provided by crunchbase