CVS Health · 1 week ago
Training and QA Manager
Monroeville, PA
Full-time
Hybrid
Mid, Senior Level
$60K/yr - $133K/yr
5+ years expCVS Health is committed to building a world of health around every individual, and they are seeking a Training and QA Manager to oversee the Training and Quality Assurance teams for the Specialty Revenue Cycle Management department. This role involves managing training programs, developing QA strategies, and fostering a supportive environment for team growth and performance.
Health CareMedicalPharmaceuticalRetailSales
Responsibilities
Develop and directly manage direct reports
Capture all business partner feedback and input
Work independently and think critically
Write clear operational procedures using designated documentation standards and guidelines
Organize and manage multiple projects and deadlines
Interact effectively and build positive relationships with business partners at all levels, including senior management
Qualification
Required
5 years of experience working with Training practices
2 years of experience working with Quality Assurance practices
2 years of experience with Microsoft Office Suite, specifically Excel, PowerPoint, Word, SharePoint
2 years of experience in curriculum development, instructional design, and training facilitation
Proven experience with Articulate 360 suite or similar instructional design tools
2 years of direct or indirect people leadership experience
Proven strong analytical and problem-solving skills
Strong written and verbal communication skills, particularly to leadership level individuals
Strong project management skills including creating timelines and tasks and managing progress
Proven skills to consult and influence stakeholders
Preferred
Pharmacy or health care experience
SharePoint experience
Industry Certification (ATD, ASQ)
Benefits
Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
David Joyner
President and Chief Executive Officer, CVS Health
Chandra McMahon
SVP & CISO
Recent News
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