SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties · 4 months ago
Fire/Water/Mold MItigation Project Manager
Cliffwood , NJ 07721
Full-time
Onsite
Entry, Mid Level
$55K/yr - $65K/yr
2+ years expSERVPRO Team Harvey is a leader in fire, water, and mold cleanup and restoration, and they are seeking a Mitigation Project Manager. This role involves overseeing all aspects of restoration projects, managing field crews, and ensuring customer satisfaction throughout the restoration process.
Consumer Services
Responsibilities
Create accurate project scopes and prepare estimates using Xactimate and proprietary SERVPRO software
Negotiate and secure customer/client approval of scope and estimate
Schedule, coordinate, and manage crews, equipment, and subcontractors
Review documentation to support client requirements and billing processes
Communicate clearly with customers, teammates, vendors, and insurance reps
Manage production expenses (equipment, vehicles, materials)
Drive exceptional customer satisfaction and track feedback/reviews
Provide rapid response to potential customers in need
Support recruiting, hiring, and training of restoration team members
Qualification
Required
IICRC certification
Valid driver's license
High school diploma/GED (college a plus)
2+ year of management/supervisory experience
2+ year of restoration industry experience
Working knowledge of Xactimate required
Lift 30+ pounds regularly
Work from ladders, in attics, crawl spaces, and other confined areas
Ability to repetitively push/pull/carry objects
Comfortable working with/around cleaning agents
Must pass a background check (per applicable laws)
Benefits
401(k) matching
Dental insurance
Opportunity for advancement
Paid time off
Vision insurance
Company
SERVPRO of Wilkes, Alleghany, Watauga, Ashe Counties
Restoration and Cleaning Services As a trusted leader in the restoration industry, SERVPRO of Wilkes, Alleghany, Watauga, and Ashe Counties has the advanced training and equipment needed to clean and restore your home and business anytime you need help, 24 hours a day, including weekends and holidays.
Wilkesboro, North Carolina, US
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase